Massage Studio General Manager

Nbutexas; Los Gatos (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision

Bonus up to 20%

Career development

Collaborative culture

Job summary

Massage clinic is seeking a dedicated General Manager to grow, develop, and lead a dynamic team while driving business growth and delivering an exceptional guest experience.

In this role you will oversee daily operations, drive membership sales and retail initiatives, coach staff, and build a positive, collaborative culture focused on guest well-being. Leadership with a passion for wellness is essential for success in this respected clinic.

Qualifications

• Experience in management and sales, ideally in a wellness/membership setting.
• Licensed massage therapist required.
• Proven ability to motivate, coach and support teams.

Responsibilities

• Oversee daily operations: membership sales, retail, deposits, inventory, compliance.
• Set goals and monitor results with prioritized initiatives.
• Resolve guest concerns to maintain a safe, therapeutic environment.
• Empower staff with clear expectations and ongoing training.
• Build relationships and confidence among employees, members and guests.

Skills

Management experience

Sales experience

Team leadership

Relationship building

Conflict resolution

Education

Massage therapist license

Job description

A respected Massage clinic is seeking a dedicated General Manager to grow, develop and lead a dynamic team and drive business growth. This is an exciting opportunity for an experienced manager passionate about wellness, culture-building, and delivering an excellent guest experience.

General Manager Benefits & Compensation

• Career advancement supported by leadership training and professional development
• Health, dental, and vision
• Bonus up to 20% based on measurable KPIs
• Warm, collaborative community focused on employee success and well-being

General Manager Requirements & Qualifications

• Management and sales experience, ideally in a wellness setting with a membership-based business
• Massage therapist license
• Demonstrated ability to motivate, coach, and support teams
• Skilled at building positive relationships with employees and guests
• Comfortable handling sensitive discussions in a constructive, professional manner
• Ability to foster a workplace where all team members feel valued and connected

General Manager Preferred Background & Skills

• Experience in the massage industry is required
• Massage therapist license

General Manager Day-to-Day Responsibilities

• Oversee all daily operations, including membership sales, retail promotions, deposit management, inventory, and compliance
• Set and pursue business goals by prioritizing initiatives and monitoring results
• Quickly and effectively resolve customer concerns, maintaining a safe, therapeutic environment
• Empower team members with clear expectations, ongoing training, and regular performance reviews
• Build strong relationships and instill confidence among employees, members, and guests

If you’re a collaborative leader passionate about wellness and creating a positive impact, this is the ideal next step for your career.

JOB ID: 180179#post

Anita Moren