Maritime Commercial Manager

Lloyd's Register; Houston (TX); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Opportunities for professional development

Meaningful impact on maritime safety and sustainability

Job summary

A leader in maritime services is seeking a Maritime Commercial Manager in Houston, Texas. This role focuses on managing customer accounts, driving growth through strategic relationships, and delivering exceptional service in the maritime industry. Candidates should have over 10 years of experience in commercial management and a strong understanding of the shipping market. Competitive salary and benefits offered.

Qualifications

• 10+ years of commercial or account management experience in maritime or shipping industry.
• Proven success in managing complex customer relationships.
• Strong ability to negotiate and develop strategic action plans.

Responsibilities

• Develop and maintain comprehensive territory and account plans.
• Conduct regular account meetings to identify client needs.
• Lead bid processes and oversee proposal development.
• Monitor account performance and ensure client satisfaction.

Skills

Commercial acumen

Customer relationship management

Deep understanding of shipping market

Financial planning and budgeting

Interpersonal and communication skills

Education

Degree in Business, Engineering, or Maritime Studies

Job description

Maritime Commercial Manager – US

Lloyd’s Register

Location: Houston, Texas, USA

What We’re Looking For

We’re seeking a seasoned Maritime Commercial Manager with strong experience in the shipping and maritime industry to manage an assigned territory within the United States. You will serve as the primary point of contact for a portfolio of existing accounts and targeted new business opportunities.

Your focus will be on delivering an exceptional customer experience — enhancing loyalty, building long-term relationships, and achieving the commercial and revenue objectives of our Lloyd’s Register Maritime business.

What We Offer You

• The opportunity to work for an organisation with a strong sense of purpose, driven by values and a commitment to a safer world.
• A full‑time, permanent role within a global team that encourages professional and personal development.
• The ability to make a meaningful impact in shaping maritime safety, sustainability, and performance.

Territory & Account Management

Develop and maintain comprehensive territory and account plans that optimise margin performance and drive growth across Lloyd’s Register’s products and service solutions.

Customer Engagement

Act as a trusted advisor to your clients, conducting regular account meetings to identify their evolving needs and deliver tailored solutions. Identify opportunities for cross‑selling and upselling to maximise value for both the customer and LR.

Strategic Relationship Building

Organise and facilitate executive‑level meetings to strengthen strategic relationships between Lloyd’s Register’s senior management and client leadership teams.

Commercial Leadership

Lead bid processes, ensuring clarity of roles and responsibilities across the opportunity capture team. Oversee the development of proposals and quotations to expand revenue, market share, and client engagement.

Performance Delivery

Deliver financial and operational results in line with commercial plans and budget targets. Track and report expected sales performance using pipeline data, market insights, and competitor analysis within Salesforce.

Market Insight

Maintain a strong understanding of industry trends, technological developments, and competitor activities to identify emerging opportunities and maintain a competitive edge.

Client Relationship Excellence

Share key account insights with internal stakeholders, proactively address and resolve client issues, and ensure lessons learned are disseminated in line with LR’s Business Management System (BMS) and service level agreements.

Revenue And Contract Oversight

Monitor account performance, margins, and contract renewals to ensure sustained client satisfaction and business continuity.

What You Bring

• A degree in Business, Engineering, or Maritime Studies (or equivalent professional experience).
• 10+ years of commercial or account management experience within the maritime or shipping industry.
• Proven success in managing complex customer relationships and delivering commercial growth.
• Deep understanding of the shipping market, marine operations, and related regulatory environments.
• Strong commercial acumen, with the ability to develop strategic action plans and negotiate effectively.
• Experience in budgeting, financial planning, forecasting, and reporting.
• Excellent interpersonal and communication skills, with the ability to build networks and collaborate across functions and geographies.
• A proactive, team‑oriented mindset with a passion for delivering customer value and driving results.

You Are Someone Who

• Takes accountability and ownership for achieving customer and business goals.
• Is adaptable, proactive, and confident in managing multiple priorities.
• Builds lasting partnerships and communicates effectively across all levels.
• Demonstrates problem‑solving ability and commercial insight.
• Thrives in a collaborative, multicultural environment.

Join us at Lloyd’s Register

Join us at Lloyd’s Register and help shape the future of the maritime industry through safety, innovation, and trust.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Sales and Business Development

Industries

Transportation, Logistics, Supply Chain and Storage

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