MarTech Delivery Lead

Accenture; City of Albany (NY); Hybrid; USD 123,000 - 302,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability

401(k) Plan

Bonus Opportunities

Paid Holidays

Paid Time Off

Job summary

Accenture is seeking a seasoned MarTech program leader to own end-to-end delivery across marketing automation, CDP, and analytics. You will manage multi-workstream engagements with onshore/offshore teams and govern through steering committees, while shaping delivery plans with architects and senior stakeholders.

Responsibilities include risk management, environment and release planning, UAT readiness, and continuous improvement.

Qualifications

• 十+ years in technology consulting or program delivery with MarTech focus.
• 5+ years delivering large-scale MarTech implementations across tools listed.
• 5+ years program management including multi‑vendor, global teams.
• 5+ years managing client relationships at senior levels.
• 1+ years experience with AI in marketing applications.
• 5+ years operating in agile, waterfall, or hybrid delivery.

Responsibilities

• Own end-to-end delivery of MarTech programs across marketing automation, CDP, campaign activation, and analytics — onshore and offshore.
• Serve as the primary delivery point of contact for client stakeholders, managing expectations, risks, and program governance through steering committees and status reporting.
• Translate client requirements and strategic intent into delivery plans, resource models, and sprint cadences that keep global teams aligned and accountable.
• Partner with solution architects and functional leads to ensure that what gets built matches what was designed — flagging scope, quality, or timeline concerns early.
• Manage workstream leads and cross-functional teams including integration engineers, campaign managers, data analysts, and QA — across multiple time zones.
• Lead risk identification, issue resolution, and escalation management; maintain a clear RAID log and drive actions to closure.
• Oversee environment management, release planning, UAT coordination, and go-live readiness for platform deployments and migrations.
• Drive continuous improvement — embedding delivery best practices, retrospectives, and lessons learned across programs.
• Contribute to account growth by identifying expansion opportunities, participating in proposals, and shaping delivery approaches for new business pursuits.

Skills

Delivery Leadership

MarTech Expertise

Program Management

Client Relationships

Agile Delivery

AI in Marketing

Tools

Adobe Campaign

Salesforce Marketing Cloud

Marketo

Eloqua

Adobe RT-CDP

CRM Platforms

Job description

We Are:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Over 500,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

You are

A delivery-focused MarTech leader who combines strong program management discipline with deep marketing technology expertise. You thrive at the intersection of client relationships and delivery execution — owning outcomes across complex, multi-workstream engagements and translating business objectives into working solutions delivered on time and on budget. You are equally comfortable in a client steering meeting as you are in a sprint review or an escalation call with an offshore pod.

The work

• Own end-to-end delivery of MarTech programs across marketing automation, Customer Data Platforms (CDP), campaign activation, and analytics — onshore and offshore.

• Serve as the primary delivery point of contact for client stakeholders, managing expectations, risks, and program governance through steering committees and status reporting.

• Translate client requirements and strategic intent into delivery plans, resource models, and sprint cadences that keep global teams aligned and accountable.

• Partner with solution architects and functional leads to ensure that what gets built matches what was designed — flagging scope, quality, or timeline concerns early.

• Manage workstream leads and cross-functional teams including integration engineers, campaign managers, data analysts, and QA — across multiple time zones.

• Lead risk identification, issue resolution, and escalation management; maintain a clear RAID log and drive actions to closure.

• Oversee environment management, release planning, UAT coordination, and go-live readiness for platform deployments and migrations.

• Drive continuous improvement — embedding delivery best practices, retrospectives, and lessons learned across programs.

• Contribute to account growth by identifying expansion opportunities, participating in proposals, and shaping delivery approaches for new business pursuits.

Travel may be required from 0–100% depending on client requirements and business need.

What you need

• 10+ years of experience in technology consulting or program delivery, with at least 4 years focused on marketing technology.

• 5+ years track record delivering large-scale MarTech implementations — marketing automation (Adobe Campaign, Salesforce Marketing Cloud, Marketo, Eloqua, or similar), CDPs (Adobe RT‑CDP, Salesforce Data Cloud, or similar), or CRM/data platforms.

• 5+ years of program and project management skills: delivery planning, resource forecasting, risk management, and milestone tracking across multi‑vendor, global teams.

• 5+ years of experience managing client relationships at senior levels — comfortable leading governance forums, steering committees, and executive updates.

• 1+ years of experience with AI (Native AI, GenAI, Agentic AI, Conversational AI) applications in marketing — content generation, predictive segmentation, agentic campaign workflows — enough to guide delivery teams and set client expectations.

• 5+ years of experience operating in agile, waterfall, or hybrid delivery frameworks

Bonus points if you have

• PMP, or equivalent delivery / agile certification.

• Platform certifications in Adobe, Salesforce, or major cloud providers (AWS, GCP, Azure, Databricks).

• Cross‑industry delivery experience (High Tech, Healthcare & Life Sciences, Comms & Media, CPG & Retail, Financial Services).

• Experience with managed services or run‑and‑maintain engagements alongside transformation delivery.

• Strong data literacy — ability to interpret campaign performance, data quality reports, and integration health dashboards.

• Exposure to offshore delivery models and experience managing global delivery centers

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 11/30/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary RangeCalifornia $132,500 to $302,400Cleveland $122,700 to $241,900Colorado $132,500 to $261,300District of Columbia $141,100 to $278,200Illinois $122,700 to $261,300Maine $112,900 to $222,500Maryland $132,500 to $261,300Massachusetts $132,500 to $278,200Minnesota $132,500 to $261,300New York $122,700 to $302,400New Jersey $141,100 to $302,400Virginia $122,700 to $278,200Washington $141,100 to $278,200

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