Marketing Support Specialist

CAI Cox Automotive Corp Svcs., LLC; Carleton (MI); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive salary with bonus/incentiv

Excellent work-life balance

Comprehensive healthcare options

401(k) with company match

Job summary

Cox Automotive is hiring a Marketing Support Specialist II to join the Manheim Field Marketing team. The role executes marketing tactics for assigned auction locations, including email, phone outreach, social media, and sales enablement, ensuring signage and materials are on-brand and visible to clients.

You’ll help influence sale day experiences, contact targeted clients by phone, and collaborate with leadership and dealers to drive results.

Qualifications

• Minimum: High School Diploma/GED and 3 years’ experience in a related field.
• Bachelor’s degree in marketing, advertising, or business preferred.
• 0–1 year of marketing experience.
• Knowledge of Salesforce or other CRM platform preferred.
• Automotive industry experience preferred, but not required.

Responsibilities

• Execute tactical marketing efforts: email, phone outreach, social media, and sales enablement.
• Coordinate presence of assigned auction locations with signage and materials.
• Engage clients in lanes to influence sale day experiences and promotions.
• Reach targeted clients by phone to discuss sales and business needs.
• Build relationships with auction leadership, field sales, and key clients.
• Manage promotional items and run monthly audits on allotments.
• Oversee location websites, social media, and sales enablement content.
• Provide weekly sale/client performance recaps to leadership.
• Monitor monthly budget and ensure expenses are properly tracked.

Skills

Communication

Interpersonal skills

Organizational skills

Education

High School Diploma/GED

Bachelor’s degree in marketing

Tools

Salesforce

Microsoft Office

Job description

Company Cox Automotive - USA Job Family Group Marketing Job Profile Marketing Support Specialist II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description Cox Automotive is looking for a highly qualified Marketing Support Specialist to join the Manheim Field Marketing team to drive results for our auctions and clients. The Marketing Support Specialist is responsible for executing tactical marketing efforts for their assigned auction location(s). Tactics include: email, phone outreach, social media, and sales enablement, coordinates and delivers on the overall presence of assigned location ensuring physical and digital signage and other point of sale materials are properly places and visible to clients and aligns with Manheim brand guidelines, influences sale day experience, contacts targeted clients via phone.

What You’ll Do

• Partners with Sr. Manager/Manager, Field Marketing to understand objectives and goals of assigned auction location(s).
• Executes tactical marketing efforts including email, phone outreach, social media, and sales enablement.
• Coordinates and delivers on the overall presence of assigned location ensuring physical and digital signage and other point of sale materials are properly placed and visible to clients and aligns with Manheim brand guidelines.
• Influences the sale day experience by engaging with clients in the auction lanes and facilitates in lane promotions and activities.
• Contacts targeted clients via phone to discuss special sales, feedback, or respond to a specific business need (as needed).
• Builds relationships with auction leadership, field sales, and key dealer and commercial clients.
• Manages giveaway/promotional items and performs monthly audits on allotment.
• Effectively manages auction location(s) website, social media platforms, and sales enablement content.
• Provides weekly recaps on sale and client performance to field and auction leadership.
• Understands monthly budget expectations and ensures spend is expensed appropriately.
• Learns and effectively uses multiple marketing and reporting tools.
• Participates in weekly marketing team meetings.
• Travels to assigned locations as required.
• Assist with other auction-related duties as needed.

What’s in It for You?

• Here’s a sneak peek at the benefits you could experience as a Cox employee: A competitive salary and top-notch bonus/incentive plans.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Professional development and continuing education opportunities.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Extra perks like pet insurance, employee discounts and much more.

Who You Are

• Minimum: High School Diploma/GED and 3 years’ experience in a related field.
• The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field.
• 0-1 year of marketing experience.
• Excellent communication (written and verbal), interpersonal, organizational skills.
• Knowledge of Microsoft Office suite.
• Ability to work in a high-performing, fast-paced environment.
• Ability to adapt to an ever-changing industry and react to change in a positive manner.
• Ability to work under time constraints and meet deadlines.
• Ability to sit or stand for long periods of time.
• Occasional exposure to outdoor weather conditions as well as noise, dust, and fumes in auction lanes where applicable.
• Full-time, onsite Monday through Friday.
• Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes in order to meet business requirements.
• Other duties as needed or required.
• Travel: 5%; Some travel may be required to Manheim locations, regional meetings, and/or home office.
• Preferred: Bachelor’s degree in marketing, advertising, or business.
• Previous experience in the automotive industry preferred, but not required.
• Knowledge of Salesforce or other CRM platform preferred.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Equal Employment Opportunity

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.