Marketing & Strategy Lead, Front Office Growth

PwC; Chicago (IL); On-site; USD 99,000 - 232,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Holiday pay

Job summary

PwC is seeking a Front Office Strategy Consulting - Marketing & Commercial Strategy Manager in Chicago to lead customer-centric marketing efforts and guide revenue growth. You will analyze customer behavior, develop targeted campaigns, and drive improvements in engagement across client accounts.

You will oversee teams, mentor junior staff, and ensure projects are planned, budgeted, executed, and completed with high quality. Embrace technology and innovation in delivery and client interactions.

Qualifications

• Bachelor's degree required.
• At least 5 years of experience.
• Proficiency in CRM software and customer relationship management.
• Strong marketing strategy and campaign performance analysis skills.
• Ability to mentor and lead teams to meet client expectations.

Responsibilities

• Develop customer-centric marketing strategies to enhance client engagement and drive revenue growth.
• Lead teams in planning, execution, and completion of marketing initiatives.
• Utilize CRM software to manage customer relationships and improve service management.
• Conduct campaign performance analyses to identify business opportunities and optimize strategies.
• Collaborate with leadership to maintain quality and timelines in deliverables.
• Mentor team members to leverage strengths and improve performance.
• Address conflicts and communicate with clients and stakeholders to resolve issues.
• Uphold PwC standards and the firm’s code of conduct in all client interactions.
• Embrace technology and innovation to enhance marketing delivery.

Skills

CRM Software

Campaign Analysis

Marketing Strategy

Team Leadership

Customer Engagement

Education

Bachelor's degree

Job description

PwC is seeking a Front Office Strategy Consulting - Marketing & Commercial Strategy Manager in Chicago to lead customer-centric marketing efforts and guide revenue growth. You will analyze customer behavior, develop targeted campaigns, and drive improvements in engagement across client accounts.

You will oversee teams, mentor junior staff, and ensure projects are planned, budgeted, executed, and completed with high quality. Embrace technology and innovation in delivery and client interactions.