Marketing Specialist Sr- Small Business

Fairygodboss; Pittsburgh (Allegheny County); On-site; USD 85,000 - 110,000; Full time

Job summary

PNC is seeking a Marketing Specialist Senior based in multiple U.S. locations, including Pittsburgh, to lead cross-channel campaigns, collaborate with product teams, and optimize customer journeys. You will own end-to-end campaign delivery and coordinate with internal partners and agencies.

This role emphasizes digital strategy, stakeholder management, and strong storytelling with PowerPoint. Ideal candidates have 3+ years in B2B marketing, financial services experience a plus, and the ability

Qualifications

• 3+ years of B2B or C2B marketing experience; financial services experience a plus.
• Proactive, results-oriented mindset with strong prioritization skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Confident leading meetings and/or engaging with stakeholders.
• Experience working in large, matrixed organizations with cross-functional partners.
• Strong PowerPoint and visual storytelling skills.

Responsibilities

• Lead execution of cross-sell, retention, and engagement campaigns across channels (CIM, email, branch), elevating creative quality and strengthening overall marketing strategy.
• Exposure and/or Working Knowledge of Small Business Merchant Payments and Borrowing product verticals
• Project Management: Own end-to-end campaign delivery; coordinate with internal partners, vendors, and agencies, and ensure all work follows required review and approval processes.
• Stakeholder Management: Partner closely with business and product teams to assess needs, provide recommendations, and confidently present strategies and results in meetings.
• Digital & Social Strategy: Collaborate with digital partners to optimize .com experiences and ensure a seamless customer journey from campaign entry points to landing pages.
• Sales Enablement: Work with sales teams to identify gaps and align marketing support; manage SharePoint collateral backlog and ensure materials in Seismic and Brand Center are current and effectively communicated.
• Performance Analysis & Optimization: Monitor campaign performance, analyze engagement data, and deliver actionable recommendations to improve outcomes and ROI.

Job description

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Marketing Specialist Senior within PNC's Marketing organization, you will be based in Pittsburgh, PA, Philadelphia, PA, Cleveland, OH, Tyson's Corner, VA, Birmingham, AL, Chicago, IL or Houston, TX.

Key Responsibilities

• Marketing Campaign Strategy & Execution: Lead execution of cross-sell, retention, and engagement campaigns across channels (CIM, email, branch), elevating creative quality and strengthening overall marketing strategy.
• Exposure and/or Working Knowledge of Small Business Merchant Payments and Borrowing product verticals
• Project Management: Own end-to-end campaign delivery; coordinate with internal partners, vendors, and agencies, and ensure all work follows required review and approval processes.
• Stakeholder Management: Partner closely with business and product teams to assess needs, provide recommendations, and confidently present strategies and results in meetings.
• Digital & Social Strategy: Collaborate with digital partners to optimize .com experiences and ensure a seamless customer journey from campaign entry points to landing pages.
• Sales Enablement: Work with sales teams to identify gaps and align marketing support; manage SharePoint collateral backlog and ensure materials in Seismic and Brand Center are current and effectively communicated.
• Performance Analysis & Optimization: Monitor campaign performance, analyze engagement data, and deliver actionable recommendations to improve outcomes and ROI.

Preferred Qualifications

• 3+ years of B2B or C2B marketing experience; financial services experience a plus
• Proactive, results-oriented mindset with strong prioritization skills
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Confident leading meetings and/or engaging with stakeholders
• Experience working in large, matrixed organizations with cross-functional partners
• Strong PowerPoint and visual storytelling skills

Core Competencies

• Business Acumen: Demonstrates ability to execute within the business, align to strategic priorities, and incorporate key considerations into decision-making while balancing stakeholder needs.
• Business Data Analysis: Leverages data and analytics tools to gather insights, evaluate performance, and develop recommendations that inform business decisions.
• Collaboration: Works effectively across teams and functions to support shared goals, build alignment, and solve business challenges.
• Decision Making & Critical Thinking: Identifies issues, applies structured thinking, and supports sound decision-making within scope of role.
• Effective Communication: Communicates clearly and concisely in presentations and written materials; adapts messaging for different audiences and incorporates feedback.
• Effectiveness Measurement: Understands key performance metrics and contributes to measuring, tracking, and communicating results.
• Marketing Function Expertise: Applies knowledge of marketing strategy, programs, and processes to support execution of campaigns and initiatives.
• Marketing Systems & Tools: Utilizes marketing platforms and tools to manage campaigns, analyze performance, and support day-to-day execution.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Independently implements and manages defined marketing programs/initiatives.
• Leverages a strong comprehension of existing marketing strategies and drives execution of programs/initiatives.
• Develops and executes more complex marketing programs/initiatives, strategies and activities that may include advertising, sales content and internal communications. Proactively collects and synthesizes data in order to identify trends. Helps identify strategic and tactical implications.
• Ensures all operating activities are delivered within the established budget framework.
• Follows established processes and protocols including coordination with legal, compliance, finance, risk and other key partners. Partners with agencies, third parties and internal business partners to coordinate development and execution of programs/initiatives.

Employee Expectations

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Advertising
• Competitive Advantages
• Content Marketing
• Customer Solutions
• Digital Marketing
• Marketing Programs
• Marketing Strategies
• Negotiation