Marketing Science Operations, Associate Director

Amgen Foundation, Inc.; Thousand Oaks (CA); Hybrid; USD 150.000 - 210.000; Vollzeit

Zusammenfassung

Amgen is seeking a US-based Marketing Science Operations, Associate Director to lead BI and data engineering delivery for Marketing Science. The role requires strong cross-functional leadership across analytics, business intelligence, marketing, and data functions, with governance and scalable data capabilities.

The incumbent will drive AI/ML-enabled analytics, automation, and governance, coordinating global teams and external partners to enable predictive, data-driven decision making.

Qualifikationen

• Advanced degrees in quantitative fields with data science or analytics experience.
• Experience delivering analytics and marketing operations programs.
• Strong ability to lead cross-functional BI and data engineering initiatives.

Aufgaben

• Frame KPIs and align metrics across analytics initiatives.
• Translate business priorities into analytical roadmaps.
• Lead insight synthesis and ensure executive-ready delivery.
• Serve as US stakeholder interface for BI workstreams.

Kenntnisse

Data science

Analytics

Marketing operations

Related experience

Ausbildung

Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma

Tools

Tableau

BI Tools

Jobbeschreibung

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Marketing Science Operations, Associate Director

What you will do

Let’s change the world. Amgen’s Data Science organization is seeking a US-basedMarketing Science Operations (MSO), Associate Director (AD)to serve as the US business-facing lead for BI and Data Engineering delivery within Marketing Science.

This role provides leadership for a distributed global team spanninganalytics, business intelligence, marketing, and data functions. The AD is accountable for driving alignment, prioritization, and high-quality delivery across cross-functional BI and data engineering teams, along with external partners.

This roleis responsible foradvancing theanalyticsand BI landscape through innovation, scalability, and capability expansion. The AD will drive the integration of AI/ML-enabledanalytics, automation, and next-generation data capabilities into core workflows, shaping the platform roadmap and enabling more predictive, data-driven decision-making. This role alsoestablishesgovernance and standards to ensure sustainable growth and serves as the primary escalation point prior to Director involvement.

This is a high-visibility role requiring strong business acumen, operational rigor, and cross-functional leadership.

This is a Flexible Commuter role based at Amgen’s Thousand Oaks, CA or Deerfield, IL site, requiringon-site presence1-2days per week.

Key Responsibilities

1. Business & Executive Leadership

• Frame KPIs and align metrics acrossInvestmentAnalyticsand MediaAnalyticsinitiatives.
• Translate business priorities into structuredanalytical roadmaps.
• Lead insight synthesis and ensure executive-ready delivery.
• Serve asprimaryUS stakeholder interface for BIworkstream under MSO workstream.

2. Portfolio Governance & Capacity Planning

• Own portfolio prioritization and demand intake across Business Intelligenceand Data Engineeringworkstreams.
• Drive quarterly capacity planning and resource forecasting.
• Ensure alignment between business priorities anddeliveryroadmaps.
• Serve as first escalation layer before Director involvement.

3. Tableau Platform & Team Leadership

• Provide functional leadership for the Tableau team (managers andanalysts).
• Define and own the Tableau roadmap alignedtobusiness and enterprise strategy.
• Establish governance standards for dashboard lifecycle, quality, and change management.
• Promote scalable design, self-service enablement, and performance optimization.

4. Cross-Vendor & Cross-Geo Orchestration

• Coordinate delivery across ACCP, AIN, and offshore teams.
• Ensure clarity in roles, accountability, and execution standards.
• Drive transparency on delivery status, risks, and mitigation plans.

5. Standardization & Automation

• Standardize KPI definitions, reporting frameworks, and documentation practices.
• Own the MSO automation and innovation roadmap with defined milestones.
• Drive process improvements to enhance efficiency, scalability, and speed-to-insight.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional weseekis a strategic, business-facinganalyticsleader with the following qualifications.

Basic Qualifications:

Doctorate degree and 3 years of data science,analytics, marketing operations, or related experience

OR

Master’s degree and 5 years of data science,analytics, marketing operations, or related experience

OR

Bachelor’s degree and 7 years of data science,analytics, marketing operations, or related experience

OR

Associate’s degree and 12 years of data science,analytics, marketing operations, or related experience

OR

High school diploma / GED and 14 years of data science,analytics, marketing operations, or related experience

Preferred Qualifications:

• 8+ years of experience inbusiness intelligence, marketing science, marketinganalytics, oranalyticsprogram leadership.
• Experience managing portfolio governance and capacity planning.
• Proven ability to lead cross-vendor and globally distributed delivery models.
• Strong executive communication and stakeholder management skills.
• Experience driving automation, standardization, and operational improvement initiatives.
• Experience in biotechnology, pharmaceutical, or regulated industriespreferred.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.