Marketing Programs & Communications Specialist II

Rheem Manufacturing Company; Exton (PA); Hybrid; USD 66,000 - 114,000; Full time

Benefits offered by this job

Listening to Understand

Contributing Respectfully

Thinking Creatively

Acting with Responsibility

Job summary

Rheem Northeast Distribution in New Jersey seeks a Marketing Programs & Communications Specialist II to support marketing initiatives, sales programs, and dealer activities. You will liaise with Marketing, Sales, Branch Operations and Training to coordinate programs, communications, and customer-facing efforts.

The role includes event management, training coordination and data reporting, with a hybrid schedule of 3–4 days onsite and 1–2 days remote per week.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business Administration or related field preferred; equivalent experience considered.
• 3+ years in marketing coordination, communications, sales support, program administration, event management or related role.
• Strong written and verbal communication with excellent organizational and project management skills.
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
• Experience with platforms such as SharePoint, Teams, Prophet 21, MyRheem, Cvent, Constant Contact, CRM systems or similar business apps is a plus.
• HVAC, wholesale distribution, manufacturing or B2B experience preferred.

Responsibilities

• Support sales programs, dealer initiatives, customer benefit programs, and sales enablement through communication, coordination, and administration.
• Administer dealer and customer programs, including Pro Partner support, customer data management and documentation.
• Coordinate vendor and customer co-op programs with claim tracking, documentation, reporting, and communication to maximize funding opportunities.
• Coordinate the execution of marketing campaigns, promotions, product launches, customer communications, and branch initiatives across channels.
• Maintain marketing assets, project trackers, campaign calendars, customer records, and related docs for organized execution.
• Plan and coordinate customer training, branch events, promotional events, sponsorships, and communications, handling logistics and registrations.
• Collaborate with Technical Support & Training to maintain branded training materials and communications.
• Compile data on campaigns, events, customer programs, and sales support; assist with reporting and dashboards.
• Collaborate with Marketing, Sales, Branch Operations, Technical Support & Training, vendors and partners to support initiatives.
• Perform other duties as assigned.

Job description

Job Description

Join

Job Description

Join Rheem Northeast Distribution, proudly part of Rheem, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation! With over 100 years of trusted service, Rheem Northeast Distribution has built a strong network across New Jersey, Connecticut and the New York City and Philadelphia metropolitan areas, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors and the multifamily industry.

Benefits

• Listening to Understand
• Contributing Respectfully
• Thinking Creatively
• Acting with Responsibility

Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers!

The Marketing Programs & Communications Specialist II is responsible for supporting the execution of marketing initiatives, sales support programs, customer communications, training programs, events, and dealer support activities across Rheem Northeast Distribution. This role serves as a liaison between Marketing, Sales, Branch Operations, and Technical Support & Training to ensure programs, communications, and customer-facing initiatives are effectively coordinated and executed. The position also supports customer and vendor co-op administration, dealer programs, internal communications, event management, reporting, and marketing operations.

This position will serve our Rheem Northeast Distribution, located in New Jersey. This position follows a hybrid schedule, with 3-4 days onsite and 1-2 days remote per week.

Responsibilities

• Support sales programs, dealer initiatives, customer benefit programs, and sales enablement efforts through effective communication, coordination, and administration.
• Administer dealer and customer programs, including Pro Partner support, customer data management, and program documentation.
• Coordinate vendor and customer co-op programs, including claim tracking, documentation, reporting, and communication to maximize available funding opportunities.
• Coordinate the execution of marketing campaigns, promotions, product launches, customer communications, and branch initiatives across multiple channels.
• Maintain marketing assets, project trackers, campaign calendars, customer records, and related documentation to support organized and efficient execution of marketing initiatives.
• Plan and coordinate customer training programs, branch events, promotional events, sponsorships, and related communications, including logistics, registrations, and post-event follow-up.
• Collaborate with Technical Support & Training to coordinate schedules and maintain consistent, branded training materials and communications.
• Compile and maintain data related to marketing campaigns, events, customer programs, and sales support activities; assist with reporting, dashboards, and performance summaries.
• Collaborate with internal stakeholders, including Marketing, Sales, Branch Operations, Technical Support & Training, vendors, and external partners to support successful execution of business initiatives.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field preferred; equivalent experience may be considered in lieu of a degree.
• 3+ years of experience in marketing coordination, communications, sales support, program administration, event management, or a related role preferred.
• Strong written and verbal communication skills with excellent organizational, project management, and multitasking abilities.
• Ability to manage multiple priorities, analyze information, and communicate effectively across internal and external stakeholders.
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, and Word).
• Experience with platforms such as SharePoint, Teams, Prophet 21, MyRheem, Cvent, Constant Contact, CRM systems, or similar business applications is a plus.
• Experience in HVAC, wholesale distribution, manufacturing, or other B2B environments preferred.
• Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

Core Competencies

• Driven: Takes ownership of responsibilities and consistently delivers high-quality work while managing multiple priorities and deadlines.
• Collaborative: Partners effectively across Marketing, Sales, Branch Operations, Technical Support & Training, and external partners to support successful execution of programs and initiatives.
• Resourceful: Demonstrates initiative, adaptability, and problem‑solving skills in a fast‑paced environment.
• Detail‑Oriented: Maintains accuracy and organization across communications, programs, events, co‑op administration, and reporting.
• Customer‑Focused: Delivers responsive support and positive experiences for internal teams, customers, and business partners.
• Independent: Works proactively with minimal supervision while maintaining strong communication and accountability.

As a Leader At Rheem, How You Achieve Results Is As Important As The Results You Achieve. While LEADING SELF, You Will Be Expected To Demonstrate The Following Competencies And Behaviors

• Adapting
• Business Understanding
• Collaborating
• Communicating Effectively
• Continuously Improving
• Customer-Orientation
• Developing Self
• Focusing on Results
• Influencing
• Managing Relationships
• Managing Work
• Problem Solving & Decision Making

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

The pay scale for this position $65,900-$113,940. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria.

About Us

At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives - every day.

Our Behavior Based Values Set Us Apart

• Listening to Understand - Open mind, learning from others, accepting feedback, embracing the objective
• Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
• Thinking Creatively - Applying creativity, seeking improvements, understanding from the customers’ lens
• Acting with Responsibility - Owning decisions and actions, acting with integrity, embracing accountability

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.

Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.