Marketing Operations & Events Manager - Boston area

LightForce Orthodontics; Boston (MA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Unlimited PTO

10 paid holidays per year

Medical, dental, and vision coverage

Group life insurance

Parental leave

Food/coffee

Job summary

LightForce Orthodontics is seeking a Marketing Operations & Events Manager in the Boston area to run end-to-end events and marketing programs. This role drives operational excellence across budgets, timelines, and vendor management while coordinating with marketing, commercial, clinical, and product teams.

The candidate will transform priorities into actionable plans, maintain a single view of projects, and ensure timely delivery with minimal risk.

Qualifications

• Bachelor’s degree in marketing, communications OR equivalent core work experience.
• 8+ years of relevant work experience in Marketing, Marketing Operations, Admin and/or Marketing Events Services.

Responsibilities

• Lead end-to-end execution of strategic events and programs, including NSM, AAO, trade shows, clinical education and customer programs.
• Own budgets, vendors, logistics, and timelines.
• Standardize planning processes, timelines, and follow-up workflows.
• Ensure consistent lead capture, tracking, and post-event follow-up.
• Report on ROI, pipeline, and program effectiveness.
• Cares about creating high-end beautiful experiences.
• Maintain a single view of everything in flight across the marketing function.
• Convert strategic priorities into plans with owners, dates, and dependencies.
• Manage handoffs across marketing, commercial, clinical, and product.
• Keep leadership current on progress, risks, and outcomes.
• Serve as a central point of coordination across the commercial team and leadership.
• Improve communication flow and eliminate silos.
• Align stakeholders to ensure accountability and follow-through.
• Is extremely hands-on, and has a can-do attitude.
• Drive adoption and optimization of CRM and project management tools.
• Improve integration across systems for visibility and efficiency.
• Reduce reliance on manual processes and email tracking.
• Establish centralized tracking for initiatives, timelines, and outcomes.

Education

Bachelor's degree in Marketing/Communications

Tools

CRM tools

Project management tools

Job description

Marketing Operations & Events Manager - Boston area

Remote - Boston area

About LightForceLightForce is leading the digital transformation of orthodontics and redefining the standard of care for patients. Our fully digital, 3D-printed orthodontic platform increases practice efficiency, improves clinical consistency, and enables more predictable treatment outcomes.
Unlike traditional stock brackets, LightForce delivers fully customized, patient-specific brackets paired with AI-driven treatment planning—optimizing outcomes at scale. With recent advancements unlocking the next phase of digital orthodontics, LightForce continues to push the boundaries of what’s possible in personalized care.
Learn more at www.lf.co

Description

In this role, you're the operational engine behind LightForce's global marketing function and its small but mighty team. You turn direction into plans, hold the details, and make sure what gets imagined actually gets delivered across events, programs, systems, and the day-to-day running of the team.This role is the operational counterweight to a highly creative VP. You'll bring order to an idea-rich function. That means turning direction into timelines and owners, tracking what's in flight, keeping things from falling through the cracks, and flagging what's at risk before it becomes a problem.The right person takes real satisfaction in translating priorities into plans with owners, dates, dependencies, and decision points, and then executing them without dropping a thread.

Prefer Boston-based candidates

Essential Duties and Responsibilities

Events

• Lead end-to-end execution of strategic events and programs, including NSM, AAO, trade shows, clinical education and customer programs
• Own budgets, vendors, logistics, and timelines
• Standardize planning processes, timelines, and follow-up workflows
• Ensure consistent lead capture, tracking, and post-event follow-up
• Report on ROI, pipeline, and program effectiveness
• Cares about creating high-end beautiful experiences

Program & Project Management

• Maintain a single view of everything in flight across the marketing function
• Convert strategic priorities into plans with owners, dates, and dependencies
• Manage handoffs across marketing, commercial, clinical, and product
• Keep leadership current on progress, risks, and outcomes

Cross-Functional Coordination

• Serve as a central point of coordination across the commercial team and leadership
• Improve communication flow and eliminate silos
• Align stakeholders to ensure accountability and follow-through
• Is extremely hands-on, and has a can-do attitude

Systems, Tools & Data

• Drive adoption and optimization of CRM and project management tools
• Improve integration across systems for visibility and efficiency
• Reduce reliance on manual processes and email tracking
• Establish centralized tracking for initiatives, timelines, and outcomes

Education and Experience

• Bachelor’s degree in marketing, communications OR equivalent core work experience
• 8+ years of relevant work experience in Marketing, Marketing Operations, Admin and/or Marketing Events Services

Attributes

• Resourceful
• Organized
• Administrative
• Proactive
• Reliable and Trustworthy
• Punctual
• Team player

Perks and Benefits (US Employees Only)

• Unlimited PTO for exempt employees
• 10 paid holidays per year
• Generous premium coverage for medical, dental, and vision plans
• Group plan voluntary life insurance
• Paid parental leave
• Workplace perks such as food/coffee

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

LightForce Orthodontics is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in LightForce Orthodontics’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.