Marketing Operations & AI Leader

Schneider Electric; Boston (MA); On-site; USD 169,000 - 253,000; Full time

Benefits offered by this job

Care for Yourself and Family

Flexible work arrangements

Paid family leave

Holidays and PTO

401(k) + match

Job summary

Schneider Electric US is seeking a Software & Services Marketing Operations & AI Leader to build and scale the AI-enabled marketing operating system across the division. You will partner with Marketing and Commercial Operations to drive data-driven growth, governance, and automation at a global scale.

You will define the AI roadmap, lead transformation programs, and establish unified data analytics, dashboards, and standardized processes to improve productivity and business performance across

Qualifications

• Significant experience across AI, data and analytics, digital transformation, business operations, or program/project management.
• Demonstrated AI acumen with practical business use cases and measurable outcomes.
• Strong data and analytics experience across complex systems, data sources, or dashboards.
• Proven success leading large-scale, cross-functional transformation or integration initiatives.
• Excellent program management, with ability to handle multiple initiatives simultaneously.

Responsibilities

• Lead strategic, cross-functional transformation initiatives across Marketing and Commercial Operations with clear priorities and roadmaps.
• Partner with leadership, delivering structure, visibility, and disciplined program management across critical programs.
• Define and drive the AI roadmap, identifying high-value use cases to improve productivity and business performance.
• Establish a unified data and analytics framework for trusted reporting and end-to-end visibility.
• Develop integrated dashboards and analytics capabilities across the portfolio.
• Create scalable operating models, governance, data standards, and best practices.
• Identify opportunities for workflow automation and emerging technologies to boost efficiency.
• Collaborate with Digital, IT, Data, Revenue Operations, Customer Success, Marketing, and Commercial Operations for adoption.
• Influence stakeholders across a global organization and navigate organizational change.

Skills

AI & data analytics

Digital transformation

Program / project management

Cross-functional leadership

Stakeholder management

Executive presence

Global / matrix environment

SaaS / software experience

Marketing background helpful

Job description

Software & Services Marketing Operations & AI Leader

Mission

Build and scale the AI-enabled marketing operating system for the Software & Services Division, enabling data-driven growth, operational excellence, automation, and measurable business impact.

This role will serve as a strategic partner across Marketing and Commercial Operations, leading key transformation initiatives while building the data, AI, governance, and operational capabilities needed to bring a complex global organization together.

Key Responsibilities

• Lead strategic, cross-functional transformation initiatives across Software & Services Marketing and Commercial Operations, establishing clear priorities, roadmaps, milestones, and accountability.
• Serve as a trusted partner to leadership, bringing structure, visibility, and disciplined program management to a portfolio of critical transformation programs.
• Define and drive the AI roadmap, identifying high-value use cases that improve productivity, customer insights, content, personalization, decision-making, and business performance.
• Establish a unified data and analytics framework, connecting data across teams and systems to enable trusted reporting and end-to-end performance visibility.
• Drive the development of integrated dashboards and analytics capabilities across the Software & Services portfolio.
• Establish scalable operating models, governance, data standards, processes, and best practices.
• Identify opportunities for workflow automation and emerging technologies that improve efficiency, speed, and scalability.
• Partner across Digital, IT, Data, Revenue Operations, Customer Success, Marketing, and Commercial Operations to enable transformation and adoption.
• Influence and align stakeholders across a complex, global organization while helping teams successfully navigate change.

What We’re Looking For

• Significant experience across AI, data and analytics, digital transformation, business operations, or program/project management.
• Demonstrated AI acumen and experience translating AI capabilities into practical business use cases and measurable outcomes.
• Strong data and analytics experience, including working across complex systems, data sources, reporting environments, or dashboards.
• Demonstrated success leading large-scale, cross-functional transformation or integration initiatives.
• Strong program management skills with the ability to manage multiple strategic initiatives simultaneously.
• Executive presence and strong communication, stakeholder management, and influencing skills.
• Ability to operate effectively in a global, matrixed, and evolving environment.
• Experience within a software, SaaS, technology, or services organization is preferred.
• Marketing experience is a plus, but not required. Candidates with strong backgrounds in AI, data, transformation, technology, commercial operations, or adjacent functions are encouraged to apply.

Success Measures

Success will be measured through:

• Execution and impact of strategic transformation initiatives
• AI adoption and measurable business impact
• Data quality and performance visibility
• Automation and productivity improvements
• Operational efficiency and speed
• Adoption of standardized processes and governance
• Stakeholder alignment and global adoption

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you. We value you". It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 168,800 - USD 253,200 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team: Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits), flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, 20 days of paid time off per year (pro-rated in the first year of employment based on start date).

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares (eligibility depends on start date), and 401(k) + match.

Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.

Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program (including service anniversary), sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.

Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, initiatives that support youth education, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

What’s in it for me?

• Lead a high-visibility function that directly impacts marketing effectiveness and business growth
• Shape the technology strategy that powers customer engagement and campaign success
• Work with a team that values expertise, collaboration, and forward-thinking innovation
• Access to professional development and opportunities to stay ahead of MarTech evolution

Bring your MarTech expertise to a role where you'll make a measurable impact -

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries