Marketing Manager, Patient Access & Reimbursement - Multiple Therapeutic Areas

Amgen; Thousand Oaks (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Amgen is seeking a Marketing Manager for Patient Access & Reimbursement to develop and execute access marketing strategies across multiple therapeutic areas. You will collaborate with Brand Marketing, Medical, Market Research, and Sales to align tactics with evolving market needs and ensure compliant programs.

You will lead the creation of patient-focused materials, enable field teams, and manage projects and budgets while leveraging AI-enabled tools to improve efficiency and impact.

Responsibilities

• Patient Access Strategy, Tactics & Insights: Support development of patient access strategy and lead tactical planning for assigned brands. Build understanding of customer needs by working with Brand, Sales, and Payer teams. Analyze insights to identify patient access needs and opportunities for improvement.
• Access Marketing Resources: Develop and execute tools, resources, and communications for field teams, HCPs, and patients. Create materials, multichannel content, decks, and communications. Manage reviews and approvals with cross-functional inputs.
• Field Enablement: Deliver training on programs and resources for field teams and Key Account Managers; support field staff with payer and access services; build relationships across levels.
• Cross-Functional Partnership & Compliance: Align PAR tactics with brand priorities; coordinate with Legal, Regulatory, Compliance and internal partners.
• Project & Budget Management: Manage projects and budgets; coordinate with Finance and cross-functional partners.
• AI-Enabled Tools and Ways of Working: Leverage AI tools to enhance insight generation, content development, project management, and execution quality; identify opportunities to innovate.

Job description

Marketing Manager, Patient Access & Reimbursement - Multiple Therapeutic Areas

Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let's do this. Let's change the world. In this vital role, you will report to the Associate Director of Patient Access & Reimbursement (PAR) Marketing and support the development and execution of access marketing strategy for assigned brands and initiatives. You will be responsible for developing tactics, messaging, and resources to support brand access strategy, to improve access to our products and deliver an outstanding customer and patient experience. This role offers the opportunity to support a diverse portfolio of established brands across multiple therapeutic areas, including oncology. You will gain exposure to different treatment journeys, patient access challenges, and customer needs while identifying opportunities and developing targeted solutions to improve patient access and support across the product lifecycle.

Key responsibilities include:

• Patient Access Strategy, Tactics & Insights Support development of patient access strategy and lead tactical planning for assigned brands. Build an understanding of customer needs by working with Brand, Sales, and Payer teams. Perform situational analysis synthesizing insights from market research and analysis, field teams and customers to identify patient access needs and opportunities for improvement; recommend tactics or new access offerings based on findings. Uses feedback and results to assess tactics and recommend refinements.
• Access Marketing Resources Develop and execute tools, resources, and communications that bring patient access strategies to life for field teams, HCPs, and patients. Examples may include customer-facing and patient marketing materials, multichannel content, speaker decks, and internal or external communications. Lead marketing and communication materials through the appropriate internal review and approval processes, coordinating cross-functional input and timely submission.
• Field Enablement Listens to field needs and supports effective use of access programs, tools, and communications. Develop and deliver training on programs and resources for field teams and Key Account Managers, and provide support to field staff to address questions (e.g., Field calls, National Sales/Semester meetings, leadership calls, and other forums). Serve as a resource to field teams on payer and access support services, and build strong relationships with field staff at all levels.
• Cross-Functional Partnership & Compliance Partner with Brand Marketing, Medical, Market Research, Competitive Intelligence, Business Analytics, Sales Operations, and Sales Training to align PAR tactics and deliverables with brand priorities and the evolving market landscape, and coordinate field readiness. Partner with PAR teams, including HUB, Value & Access Insights, Co-pay, Field Reimbursement Specialists, and Patient Navigators to align operational plans and execution with brand strategy and patient access needs. Work with Legal, Regulatory, Compliance, and other internal partners to support compliant programs and materials.
• Project & Budget Management Manage assigned projects and agency or vendor workstreams, including timelines, deliverables, budget inputs, and day-to-day coordination. Manage budgets for assigned brands, including annual planning, tracking, issue resolution, and coordination with Finance and cross-functional partners.
• AI-Enabled Tools and Ways of Working Leverage enterprise-approved AI tools to enhance insight generation, content development, project management, and execution quality while maintaining appropriate compliance, privacy, and human oversight. Proactively identify opportunities to innovate and develop new AI-enabled tools, frameworks, and ways of working, to improve efficiency, effectiveness, and impact of PAR activities.