Marketing Manager- Patient Access & Reimbursement

Amgen SA; Northern (KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Retirement and Savings Plan

Medical, Dental & Vision Insurance

Stock-based incentives

Paid time off

Job summary

Amgen seeks a Marketing Manager for Patient Access & Reimbursement to lead field reimbursement strategy and operations. You will supervise the Field Reimbursement Support team, collaborate with channel partners, manage budgets, and develop training content for field teams and partners.

You will work cross-functionally to ensure compliant, timely materials and impactful customer engagements, supporting access across the PSP portfolio with a focus on provider offices and patient services.

Qualifications

• Doctorate degree or
• Master’s degree with 2+ years Marketing/Business experience in a Marketing/Sales role
• Bachelor’s degree with 4+ years Marketing/Business experience in a Marketing/Sales role
• Associate’s degree with 8+ years Marketing/Business experience in a Marketing/Sales role
• High school diploma with 10+ years Marketing/Business experience in a Marketing/Sales role

Responsibilities

• Lead and supervise the Field Reimbursement Support (FRS) team
• Collaborate with Channel partners to translate updates into actions for FRS
• Manage budget development and performance monitoring for FRS
• Serve as point of contact for CRM (Patient HUB) and Patient Support programs
• Oversee project management tasks and deliverables
• Develop FRS training content and scripts for field interactions
• Lead training sessions and update teams on coverage/reimbursement changes
• MAC submission of FRS materials and trainings
• Work cross-functionally to maintain regulatory compliance
• Evaluate opportunities across the PSP portfolio

Skills

Reimbursement experience

Field reimbursement

Marketing knowledge

Communication skills

Cross-functional leadership

Project management

Vendor management

Education

Doctorate degree

Master’s degree with Marketing/Business experience

Bachelor’s Degree with Marketing/Business experience

Associate’s Degree with Marketing/Business experience

High school diploma / GED with Marketing/Business experience

Job description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity‑related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award‑winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Marketing Manager- Patient Access & Reimbursement

What you will do

Let’s do this. Let’s change the world.

The Marketing Manager of Field Reimbursement Support (FRS) is part of the Patient Access team and reports to the Sr Marketing Manager of Field Reimbursement Support

This role is responsible for strategy, and operation, including supervision of Field Reimbursement Specialists and development of access tools, resources and field training programs. Responsibilities for this role will include the following:

• Lead and support the vendor-based FRS team in assisting provider offices with reimbursement and billing, including addressing coding and claims‑related provider issues
• High Collaboration with our Channel partners to understand customer and business updates, then translate that into meaningful knowledge or action for the Field Reimbursement team
• Manage budget development and performance monitoring for FRS team
• Point of contact and lead for work with our CRM, Patient HUB, and Patient Support Program
• Project Management
• Develop FRS training content, including scripts for field interactions
• Lead team training sessions and provide updates related to changes in coverage or reimbursement related to products
• MAC submission of above brand FRS materials, including trainings
• Work cross-functionally with other business units, as well as with internal partners to ensure maintenance of Amgen legal, regulatory, and compliance standards
• Evaluate opportunities across the entire PSP portfolio

Basic Qualifications

Doctorate degree

OR

Master’s degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

Bachelor’s Degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

Associate’s Degree and 8 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

OR

High school diploma / GED and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Preferred Qualifications

• Experience in reimbursement and patient support service programs OR field sales experience
• Ability to manage strategic projects from concept development through execution
• Experience working with vendors and advertising agencies developing impactful materials on time, on budget and on target
• Excellent verbal and written communication skills, including listening and presentation skills
• Creative problem‑solving and the implications of potential solutions
• Strong cross‑functional leadership. Ability to drive influence across stakeholders to set direction, align work efforts, and ensure flawless execution; even without authority
• Ability to successfully prioritize a diverse workload to meet deadlines
• Organizational skills

Attributes

• People First mindset
• Learning Agility
• Humble in both teaching and learning. Strong thought partner, collaborator
• Comfortable in an ever‑changing environment
• Ability to work effectively as a member of a team
• High Effort. High Integrity

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well‑being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan
• Stock‑based long‑term incentives
• Award‑winning time‑off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.