Marketing Manager

Cincinnati Symphony Orchestra; Cincinnati, Northern (OH, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Generous PTO

12 weeks of parental leave

HSA and 401(k) contributions

Health and dental coverage

Mental health support services

Annual incentive compensation

Professional development funds

Flexible work arrangements

Job summary

The Cincinnati Symphony Orchestra seeks a Marketing Manager to implement marketing and community engagement strategies across the May Festival, Cincinnati Boychoir, and Vocal Arts Ensemble. This role drives audience growth, collaborates with multiple teams, and ensures brand consistency across channels.

Responsibilities include creating marketing materials, managing vendor relationships, budgeting, and real-time sales monitoring to optimize conversions.

Qualifications

• Demonstrated marketing, communications, or related field experience with proven results.
• Ability to see the big picture while executing detailed plans.
• Excellent marketing copy, creative project management, and brand consistency.
• Strong verbal and written communication with diverse stakeholders.
• Data fluency to draw insights for projections and strategies.
• Proven cross-functional collaboration in complex organizations.
• Knowledge of classical and/or choral music is preferred.

Responsibilities

• Implement marketing campaigns aligned with the May Festival family and CSO partners.
• Lead creation of marketing materials and coordinate with vendors.
• Drive public awareness and ensure brand consistency across channels.
• Manage media buys and relationships with marketing outlets.
• Design ticket packaging and pricing to inform projections and behavior.
• Budget marketing revenues/expenses and process invoices.
• Monitor sales in real time and adjust strategies with the sales team.
• Report campaign progress and sales updates to leadership and stakeholders.
• Collaborate across administrative, artistic, fundraising, and digital teams.
• Support community partnerships with marketing materials and onsite support.
• Maintain partnerships and event outcomes using CRM/shared docs.
• Communicate updates for cross-team alignment on community activities.
• Reflect CSO and May Festival's mission, vision, and values in work.

Skills

Marketing strategy

Content creation

Brand management

Data analysis

Cross-functional collaboration

Project management

Strong communication

Music knowledge

Tools

Tessitura

Prospect 2

Adobe

Beanworks

Job description

The Marketing Manager is responsible for implementing marketing and community engagement strategies across the May Festival, Cincinnati Boychoir, and Vocal Arts Ensemble. They play a critical role in the marketing integration of the three organizations, supporting their collective growth while fostering deeper connections with the community.

In collaboration with May Festival leadership, they will strategize and implement marketing campaigns to attract new audiences, retain existing audiences, and increase ticket sales. In addition, they will collaborate with the communications and digital media teams to develop organic content that showcases brand attributes and builds brand awareness. The Marketing Manager will strategically integrate community engagement events into broader marketing objectives, working collaboratively across the May Festival and CSO partner staff.

Position Responsibilities

• Implement comprehensive marketing campaigns that align with the artistic visions of the May Festival family of choruses, including Cincinnati Boychoir and Vocal Arts Ensemble.
• Lead the creation of all marketing materials, including copy, graphics, print, and digital content, coordinating with third-party vendors and existing shared services support in communication and digital content.
• Drive public awareness, collaborating with communications and fundraising teams to ensure alignment with organizational branding and messaging.
• Contract and manage relationships with marketing outlets and place media buys.
• Design ticket packaging and pricing tiers to inform projections and drive desired audience behavior.
• Responsible for budgeting marketing revenues and expenses as well as the processing of invoices.
• Monitor sales in real-time to inform and adjust marketing strategies, in collaboration with the sales team to ensure resources are allocated effectively to yield optimal conversion rates.
• Regularly report campaign progress and sales updates to the Executive Director and various stakeholders.
• Collaborate with administrative, artistic, fundraising, audience engagement, sales, communications and digital teams to ensure seamless integration of marketing strategies.
• In collaboration with team members responsible for building community partnerships, create supportive marketing materials and provide onsite event support
• Maintain records of partnerships, community contacts, and event outcomes using CRM tools or shared documents.
• Communicate updates to ensure cross-team alignment on community engagement activities and marketing needs.
• Reflect the CSO and May Festival’s mission, vision, and values in your work as well as supporting a respectful organizational culture.
• Other duties as assigned

Requirements

• Demonstrated experience in marketing, communications or a related field, preferably within the arts, nonprofit, or performing arts sector, with a proven track record of results.
• Ability to see the big picture while successfully executing detailed plans.
• Exceptional ability to craft compelling marketing copy, manage creative projects, and ensure brand consistency across various platforms and media.
• Strong verbal/written communication skills and the confidence to communicate results to various stakeholders.
• Strong command of numbers and data with the ability to draw insights to inform projections and strategies.
• Strong project management skills and ability to meet deadlines.
• Proven effectiveness in working cross-functionally and collaboratively in complex organizational structures.
• Knowledge of classical and/or choral music preferred.
• Tessitura, Prospect 2, Adobe, and Beanworks experience a plus.

Employee Benefits

• Generous PTO
• 12 weeks of fully paid parental leave
• Employer contributions to both an HSA and 401(k)
• Affordable health and dental coverage
• Free mental health support services
• Annual incentive compensation opportunities
• Dedicated professional development funds for all employees
• Flexible work arrangements

*The May Festival, Cincinnati Boychoir and Vocal Arts Ensemble operate under a shared services agreement with the Cincinnati Symphony Orchestra (CSO).