Marketing Executive Assistant

Express; Columbus (OH); On-site; USD 85,000 - 115,000; Full time

Job summary

Express seeks an Executive Assistant, Marketing & Digital, to provide high‑level administrative and operational support to senior Marketing and Digital leaders while driving cross‑functional coordination across the organization.

This role manages complex calendars, travel, expenses, and the Marketing & Digital go‑to‑market calendar, partnering with Marketing, Digital, Creative, Merchandising and Finance to ensure timely, aligned execution of initiatives.

Qualifications

• Bachelor's degree or equivalent experience
• 7+ years of relevant experience, including experience supporting VP/SVP-level leadership
• Experience coordinating complex, cross-functional projects, timelines or go-to-market processes preferred
• Strong organizational and project-management skills with exceptional attention to detail
• Experience working within Marketing, Digital, Retail or a similarly fast-paced environment preferred

Responsibilities

• Provide comprehensive executive support, including complex calendar management, travel arrangements, expense reporting and departmental communications
• Project manage the Marketing and Digital go-to-market calendar, coordinating key milestones, timelines, dependencies and deliverables across cross-functional partners
• Partner with Marketing, Digital, Creative, Merchandising and other teams to maintain visibility to priorities, identify potential risks and help keep initiatives on track
• Prepare and maintain presentations, reports, spreadsheets, charts and other business documents
• Support budget management and tracking, including invoice reconciliation and coordination with Finance
• Anticipate leader and departmental needs, proactively identifying solutions and helping drive follow-through
• Coordinate meetings and key working sessions, including agendas, materials, action items and follow-ups as needed
• Support company associate programs and departmental initiatives
• Manage departmental administrative needs, including office supplies and related coordination
• Lead and support special projects as assigned

Skills

Project management

Cross-functional coordination

Executive support

Attention to detail

Communication skills

Confidentiality

Time management

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

Overview

About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.

About Express

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

About Bonobos

Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.

Responsibilities

POSITION OVERVIEW

The Executive Assistant, Marketing & Digital, provides high-level administrative and operational support to senior Marketing and Digital leaders while helping drive coordination across the broader organization. This role serves as a key connector across teams, managing complex priorities, anticipating needs and helping ensure the organization operates efficiently and effectively. In addition to executive support, this role project manages the Marketing and Digital go-to-market calendar, partnering cross-functionally to understand key milestones, timelines, dependencies and deliverables and helping ensure smooth, consistent execution across initiatives.

KEY RESPONSIBILITIES

• Provide comprehensive executive support, including complex calendar management, meeting coordination, travel arrangements, expense reporting and departmental communications
• Project manage the Marketing and Digital go-to-market calendar, coordinating key milestones, timelines, dependencies and deliverables across cross-functional partners
• Partner with Marketing, Digital, Creative, Merchandising and other teams to maintain visibility to priorities, identify potential risks and help keep initiatives on track
• Prepare and maintain presentations, reports, spreadsheets, charts and other business documents
• Support budget management and tracking, including invoice reconciliation and coordination with Finance
• Anticipate leader and departmental needs, proactively identifying solutions and helping drive follow-through
• Coordinate meetings and key working sessions, including agendas, materials, action items and follow-ups as needed
• Support company associate programs and departmental initiatives
• Manage departmental administrative needs, including office supplies and related coordination
• Lead and support special projects as assigned

EXPERIENCE & QUALIFICATIONS

Essential Qualifications

• Bachelor's degree or equivalent experience
• 7+ years of relevant experience, including experience supporting VP/SVP-level leadership
• Experience coordinating complex, cross-functional projects, timelines or go-to-market processes preferred
• Strong organizational and project-management skills with exceptional attention to detail
• Experience working within Marketing, Digital, Retail or a similarly fast-paced environment preferred

Critical Skills & Attributes

• Highly organized with the ability to effectively manage multiple projects, priorities and deadlines
• Strong project-management skills with the ability to connect teams, timelines, dependencies and deliverables
• Proactive and able to anticipate needs, identify potential issues and drive solutions
• Excellent interpersonal and written and verbal communication skills
• Strong judgment and demonstrated ability to maintain a high level of confidentiality
• Ability to operate with urgency while maintaining accuracy and attention to detail
• Adaptable, flexible and resourceful in a fast-paced, evolving environment
• Strong problem-solving skills and a positive, solution-oriented mindset
• Comfortable taking initiative and exercising sound judgment while knowing when to seek guidance or clarification
• Strong time-management and follow-through skills
• Proficiency with Microsoft Office and Google Workspace, with the aptitude to quickly learn new software and systems

Closing

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Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to [e-mail] and let us know the nature of your request and your contact information.