Marketing Encore (Bilingual Japanese)

Marriott Ownership Resorts, Inc.; Kapolei, Ewa Beach (HI, HI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Uncapped earnings

Competitive pay

Health benefits

401K

Travel discounts

Credit Union

Tuition reimbursement

Counseling & family support

Growth opportunities

Job summary

Marriott Vacations Worldwide is seeking a Coordinator Marketing Encore to engage with guests and potential Owners, promoting trial memberships and special offers while delivering exceptional service. The role involves communicating benefits of ownership, meeting or exceeding sales targets, and maintaining high standards of guest relations.

The position requires flexibility to work weekends/holidays, and may require a Real Estate license depending on state laws.

Qualifications

• Proficiency in English & Japanese.
• Available to work weekends and holidays.
• Real estate license may be required depending on state laws.
• Background and drug screening may be required.

Responsibilities

• Engage with guests and potential Owners while providing elevated customer service.
• Offer specially priced trial membership packages.
• Effectively communicate the benefits of trial ownership and special offers.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.

Skills

Customer service

English & Japanese

Flexible schedule

Job description

Hourly Rate: $16.00 Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Encore, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Coordinator Marketing Encore, a typical day will include:

• Engage with guests and potential Owners while providing elevated customer service.
• Offer specially priced trial membership packages.
• Effectively communicate the benefits of trial ownership and special offers.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.

Guest Experience and Company Standards:

• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Coordinator Marketing Encore:

• Available to work a flexible schedule to include weekends and holidays.
• A Real Estate License may be required at some locations depending on state laws.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Proficiency in English & Japanese

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Where meaningful moments are made together. Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled.

Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers. Join us on our journey. FOR A LIFE FULFILLED. Creating vacations that move you.

20,000+ Associates worldwide Vacation Ownership 7 Iconic Brands Approximately 120 Vacation Ownership Resorts 700,000+ Owner families 90%+ Guest satisfaction score Exchange & Third-Party Management More than 3,200 affiliated resorts in over 90 countries and territories Approximately 1.6 million exchange network members