Marketing Coordinator - Promotion Operations (On-Site)

acehardware; Oak Brook (IL); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Competitive benefits

401(k) retirement plan

Vacation and holidays

Company car & phone

Employee discounts

Job summary

Ace Hardware Corporation in Oak Brook, IL is seeking a Marketing Coordinator, Promotion Operations to manage promotional offers, bulletins, Instant Savings downloads and Gift Card programs. You will ensure data accuracy across dashboards and test POS systems, partnering with merchandising, marketing and IT to drive precise promotions.

The role emphasizes detail orientation, customer focus, and the ability to learn new tools quickly, with opportunities to influence retailer support and

Qualifications

• Bachelor's degree or equivalent experience required.
• Strong customer service mindset and communication skills.
• Ability to learn new systems quickly and adapt to change.
• Advanced computer skills and Microsoft Office proficiency.
• Analytical problem solving with high attention to detail.
• Excellent verbal and written communication.
• Ability to partner with business teams and management.
• Strong time management and prioritization.
• Comfort working with marketing systems.

Responsibilities

• Maintain promotional offers and support planner content development.
• Build, validate and deploy promotional hot sheets and Instant Savings content.
• Support Gift Card Program administration and account maintenance.
• Manage Ace Rewards operations support including direct mail and retailer support.
• Administer marketing systems and suggest improvements to data accuracy.
• Develop cross functional relationships with merchandising, marketing, and IT.
• Create specialty promotional bulletins for grand openings and retailer ads.
• Proof marketing materials and validate offers through POS testing.

Skills

Customer service mindset

Adaptability to change

Advanced computer skills

Microsoft Office proficiency

Analytical problem solving

Verbal and written communication

Cross functional collaboration

Time management and prioritization

Marketing systems proficiency

Education

Bachelor's degree or equivalent experience

Tools

None

Job description

About This Role

The Marketing Coordinator, Promotion Operations supports seamless promotional retail execution and internal marketing processes across Consumer Marketing. This role develops and executes promotional bulletins, hot sheets, Instant Savings downloads, correction notices, proofing, Ace Rewards administration, gift card program support and marketing system administration. You will help ensure promotional offer data is accurate across the Promotional Offer Dashboard, Event Planner, point of sale testing and related systems. The position plays an important role in first time accuracy, retailer support, and efficient promotional execution for programs that influence significant promotional retail sales. This role reports to the Marketing Operations Manager and partners closely with merchandising, marketing, information technology and retailer support teams.

What You'll Do

• Maintain promotional offers and support Win the Month planner offers and bulletin content development

• Build, validate and deploy promotional hot sheets across promotional channels, including Instant Savings

• Support day to day Gift Card Program administration, account maintenance and problem resolution

• Manage Ace Rewards operations support, including direct mail hot sheets, customer transfers, retailer support and flag updates

• Administer marketing systems and recommend improvements to tools, processes and data accuracy

• Develop strong cross functional relationships with merchandising, marketing and information technology partners

• Create specialty promotional bulletins for grand openings and retailer ad groups

• Proof marketing materials and validate promotional offers through point-of-sale testing

Who You Are

You are detail oriented, customer focused, and comfortable managing accurate promotional execution in fast-moving environments. You enjoy solving problems, learning systems quickly, and building strong partnerships across teams.

Required Skills

• Bachelor's degree or equivalent experience

• Strong customer service mindset

• Ability to adapt to and support positive change

• Advanced computer skills and ability to learn new systems quickly

• Strong Microsoft Office proficiency

• Analytical problem-solving skills with strong attention to detail

• Excellent verbal and written communication skills

• Ability to partner effectively with business teams and management

• Strong time management and prioritization skills

• Technology aptitude and comfort working with marketing systems

Preferred Skills

• Experience supporting retail marketing or promotional operations

• Familiarity with point-of-sale testing, promotional offer systems or gift card program administration

WORK AUTHORIZATION

This position is not eligible for employment visa sponsorship now or in the future.

Compensation Details

$57500 - $71950 per year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)

• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation

• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents

• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire

• Company Car, phone and fuel card are provided for field-based positions

• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation

• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review

• We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales

• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!

• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more

• Birth/Adoption bonding paid time off

• Adoption cost reimbursement

• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

• Identity theft protection

* Benefits are provided in compliance with applicable policies.

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer

Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.