Marketing Coordinator

Oakmont Senior Living; Santa Clara (CA); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Vacation

Personal day

Sick pay

Holidays

Complimentary meals

Bonus opportunities

Life insurance

LifeMart discount

401(k) with match

Recognition programs

Student loan refinancing

Pet insurance

Employee assistance

Emergency financial aid

Job summary

Oakmont Senior Living is seeking a Marketing Coordinator to support the Marketing Department with event planning, inquiries, and tours. You will assist with resident move-ins and qualify prospects to drive tours and deposits.

The role focuses on maintaining product knowledge, coordinating community tours, and representing the property to referral sources. Collaboration with residents, families, and team members is essential.

Qualifications

• Experience providing customer service and guiding tours or sales interactions.
• Able to follow a sales process from inquiry to deposit.

Responsibilities

• Maintain knowledge of the property's products and services to accurately represent the community to prospects.
• Walk the community tour route each day to ensure readiness for tours.
• Provide tours as needed and assist with move-ins when required.
• Handle inbound inquiries (phone, walk-ins, mail) and document information in the marketing system.
• Qualify prospects and help convert tours to deposits within the sales process.
• Plan and manage marketing events within budget and coordinate with the team.
• Attend resident, family, and referral events to build relationships.
• Serve as a liaison for new residents to ensure a smooth transition.

Skills

Customer service

Communication

Organization

Sales process

Tours & presentations

Education

High school diploma or GED

Tools

Marketing databases

Job description

Pay Range

$24.00 - $26.00 per hour (depends on experience)

Hiring Event / Job Fair

Wednesday, July 22nd from 10:00am to 3:00pm.

Address: Ellore Senior Living, 2350 Calle De Luna, Santa Clara, CA 95054

Time: Anytime between 10am-3pm

Ellore Senior Living is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide exceptional quality, comfort, and care with five‑star services and amenities. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity, Teamwork, Compassion, Commitment, Resilience.

Benefits

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance

The Marketing Coordinator

Is responsible for assisting the Marketing Department in handling all administrative tasks, including organizing events; handling all telephone, walk‑in, and inbound mail inquiries; touring qualifying prospects, and assisting with resident move‑ins as needed.

Responsibilities

• Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
• Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
• Give community tours as a backup to the Marketing Department.
• Handle all inbound telephone, walk‑in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow‑up with all correspondence, as directed.
• Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
• Organize, plan and manage all marketing events staying within the approved budget. T
• Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
• Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
• Completely and accurately follow a new move‑in checklist.

Qualifications

• Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
• Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
• Able to analyze, solve and respond to problems or concerns.
• Able to count and perform moderately complex math problems.
• Must be highly motivated and able to work independently.
• Able to obtain and maintain valid first aid certification.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

About Oakmont Management Group

Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand‑selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.

Oakmont Management Group is an Equal Opportunity Employer.