Marketing Coordinator

University of Michigan; Ann Arbor (MI); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Hybrid work option

Brand standards compliance

On-site photography support

Job summary

The University of Michigan’s Institute for Social Research (ISR) seeks a Marketing Coordinator to manage social media, newsletters, and communications. The role supports branding, content creation, and events, reporting to the ISR Director of Communications and collaborating with leadership.

Hybrid work may be available, with on-site requirements for photography and event support; strong writing, design, and analytics skills are essential to enhance audience engagement and ensure accessible

Qualifications

• Bachelor's degree in journalism, communications, business, marketing, social science, or related field, or equivalent.
• At least two years of professional experience in marketing, communications, or a related area.
• Experience creating and managing content for organizational social media accounts.
• Experience using design software such as Adobe Creative Suite to create digital and print materials.
• Experience using Google Workspace or comparable productivity and collaboration tools.
• Strong verbal communication skills, including proficiency in grammar, punctuation, and style.
• Ability to handle several projects at once and meet deadlines.
• Ability to collaborate effectively and build positive relationships within the organization and community.
• Commitment to accessible and inclusive communication practices.

Responsibilities

• Manage ISR's social media accounts and post content.
• Develop, edit, and distribute newsletters for internal and external audiences.
• Manage email marketing accounts and contact lists.
• Prepare and distribute event announcements, reminders, and other communications.
• Apply ISR and University of Michigan brand standards and accessibility.
• Create graphics for social media, digital announcements, event promotions, and print materials.
• Photograph ISR events and staff, including headshots.
• Organize and archive digital image assets.
• Prepare and distribute internal/external communications.
• Monitor media coverage and track performance.
• Prepare monthly reports on engagement, reach, and other relevant measures.
• Use data to improve content strategy.

Skills

Social media content

Adobe Creative Suite

Google Workspace

Verbal communication

Project management

Collaboration

Accessible communications

Education

Bachelor's degree or equivalent

Tools

Adobe Creative Suite

Google Workspace

Content management systems

Job description

We are performing updates and maintenance to our applicant experience. As a result, the site will be unavailable Saturday, October 31st at 9pm EST through Sunday, November 1st at 8:00am EST. During this outage period, applications for job postings can not be submitted.

A cover letter is required for consideration of this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Institute for Social Research (ISR) at the University of Michigan advances social science through interdisciplinary research, training, and public engagement.

The Marketing Coordinator helps tell ISR's story to internal and external audiences. As a member of the ISR Communications team, this position manages social media content, develops newsletters and announcements, maintains email audiences and digital image assets, creates graphics, photographs events and personnel, and tracks communications performance.

The Marketing Coordinator reports to the ISR Director of Communications and works closely with ISR leadership, embedded communicators, and colleagues across the institute.

This position may be eligible for a hybrid work schedule that combines on-site and remote work. Because the role includes photography and event support, regular on‑site work is required

Responsibilities*

Communications & Marketing - 40%

• Manage ISR's social media accounts. Identify and post frequent content on social media channels. Monitor account activity and coordinate timely responses to questions and comments.
• Develop, edit, produce, and distribute newsletters for internal and external audiences.
• Manage email marketing accounts, maintain contact lists, and ensure that this information is available to staff.
• Prepare and distribute event announcements, reminders, and other communications.
• Apply ISR and University of Michigan brand standards and digital accessibility practices to communications materials.

Creative Services and Event Communications - 30%

• Create graphics for social media, digital announcements, event promotions, and print materials.
• Photograph ISR events, faculty, and staff, including professional headshots.
• Organize and archive digital image assets.
• Prepare and distribute event announcements, reminders, and other internal or external communications as assigned.

Internal Communications - 15%

• Work closely with the ISR Director's office, Development, HR, ISR embedded communicators, and ISR faculty and staff to support internal messaging.
• Advise colleagues on social media and digital communication best practices.
• Assist with special projects as needed.

Analysis & Reporting - 15%

• Monitor media coverage related to ISR faculty and research projects.
• Track social media and email performance.
• Prepare monthly reports on engagement, reach, and other relevant measures.
• Use performance data to recommend improvements to content strategy.

Required Qualifications*

• Bachelor's degree in journalism, communications, business, marketing, social science, or a related field, or equivalent combination of education and experience.
• At least two years of professional experience in marketing, communications, or a related area.
• Experience creating and managing content for organizational social media accounts.
• Experience using design software such as Adobe Creative Suite or comparable tools to create digital and print materials.
• Experience using Google Workspace or comparable productivity and collaboration tools.
• Strong verbal communication skills, including proficiency in grammar, punctuation, and style.
• Ability to handle several projects at once and meet deadlines.
• Ability to collaborate effectively and build positive relationships within the organization and community.
• Commitment to accessible and inclusive communication practices.

** The salary range for this position is $50-60K (full-time), commensurate with experience.

Desired Qualifications*

• Photography and/or video production experience.
• Previous work maintaining a brand presence on social media.
• Graphic design training or experience.
• Experience with website content management systems.
• Familiarity with social science research.
• Experience working in a university, nonprofit, or research environment.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Additional Information

The Institute for Social Research (ISR) at the University of Michigan seeks to create a community of respect and authentic collaboration by recruiting and retaining individuals that represent a variety of voices as a reflection of our commitment to serve the people of Michigan, to maintain the excellence of the university, and to ground our research in varied disciplines, perspectives, and ways of knowing and learning.

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, U-M offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous time off; retirement plan with two-for-one matching contributions after the first year; many choices for comprehensive health insurance; life insurance; long-term disability coverage; and flexible spending accounts for healthcare and dependent care expenses. Learn more about U-M benefits .

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Institute for Social Research job openings are posted for a minimum of fourteen (14) calendar days. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.