Marketing Concierge

Travel-Leisure-Co; San Francisco (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Life and disability coverage

Wellness program

Employee discounts

Job summary

Travel + Leisure Co. is seeking an in-person marketing representative to engage prospective and current owners at our resorts. You will schedule guests for presentations, greet visitors, and work closely with resort staff to maximize sales opportunities.

Strong communication and team collaboration are essential as you drive tours and follow company guidelines. The role emphasizes customer engagement, meeting performance goals, and attending ongoing trainings.

Qualifications

• Clear and concise written and verbal communication skills are required.
• Ability to work in a team environment within a shared space.
• Proficiency with MS Excel, MS Word and general computer skills.

Responsibilities

• Greet, present and incentivize prospective customers to attend a sales presentation.
• Screen and qualify potential customers based on company guidelines.
• Make sales-tour reservations and collect required deposits.
• Attend trainings and stay current on marketing information and industry trends.

Skills

Written and verbal communication

MS Excel

MS Word

General computer skills

Smart devices

Education

High School Diploma or equivalent

Tools

MS Excel

MS Word

Job description

We Put the World on VacationTravel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Job DescriptionJob SummaryIn person marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation.Essential Job ResponsibilitiesServe as a positive and professional brand ambassador for Wyndham DestinationsPartner with the resort staff to receive arrival sheets of guests checking inGreet, present, and incentivize prospective customers to attend a sales-preview tourScreen and qualify potential customers based on company guidelinesMake sales-tour reservations and collect required depositsResponsibilities include, but are not limited to:Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)Travel RequirementsNo travel required outside of the home site’s areaMinimum Requirements and QualificationsSales and/or marketing experience is preferred, not required. Must maintain production standards.EducationHigh School Diploma or equivalent is required.Training requirementsNoneKnowledge and skillsClear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.Technical SkillsProficient in MS Excel, MS Word, general computer skills and smart devices.Job experience1 to 3 years of sales and/or marketing experience is preferred, not required.Experience equivalent to the education requirement may be accepted in lieu of the education requirement.How You'll Be Rewarded:We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.• Medical• Dental• Vision• Flexible spending accounts• Life and accident coverage• Disability• Wish day paid time to volunteer at an approved organization of your choice• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan• Voluntary income protection benefits• Wellness program (subject to provider availability)• Employee Assistance Program• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)CompensationThe hourly rate for this role is $21.61 - $21.61 plus commissions and bonuses.Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.Pay: $75,000.00 - $85,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Employee discount* Flexible spending account* Health insurance* Health savings account* Life insurance* Parental leave* Professional development assistance* Referral program* Retirement plan* Tuition reimbursement* Vision insuranceWork Location: In person