Marketing and Communications Associate

Synaptic, Inc.; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Structured onboarding

Collaborative team culture

Career growth opportunities

Job summary

Synaptic, Inc. seeks an entry-level Marketing & Communications Associate to assist with customer outreach, brand communication, and public-facing initiatives. This role provides hands-on training and is designed for recent graduates seeking long-term growth in communications and marketing support.

The position emphasizes practical relationship-building, collaboration with team members, and participation in ongoing professional development, with on-site responsibilities in the Cleveland area.

Qualifications

• Excellent verbal communication and interpersonal abilities.
• Strong listening skills and a customer-focused mindset.
• Professional attitude and positive approach to teamwork.

Responsibilities

• Support customer-facing communication initiatives and outreach efforts.
• Help deliver clear and consistent messaging regarding products, services, and promotions.
• Participate in brand awareness activities and community engagement programs.
• Build positive relationships with customers and provide exceptional service.
• Assist in gathering customer feedback and market insights.
• Work alongside team members to support communication objectives and business goals.
• Attend ongoing training sessions focused on professional development and leadership skills.

Skills

Verbal communication

Interpersonal skills

Customer-focused

Adaptability

Teamwork

Professionalism

Job description

Are you a strong communicator who enjoys working with people and building professional skills? We are currently seeking a Marketing & Communications Associate to join our team and assist with customer outreach, brand communication, and public-facing initiatives.

This entry-level opportunity is designed for individuals looking to gain practical experience in communications, marketing support, customer engagement, and professional relationship-building. Comprehensive training is provided, making this an excellent opportunity for recent graduates and career-minded individuals seeking long-term growth.

What You’ll Do

• Support customer-facing communication initiatives and outreach efforts
• Help deliver clear and consistent messaging regarding products, services, and promotions
• Participate in brand awareness activities and community engagement programs
• Build positive relationships with customers and provide exceptional service
• Assist in gathering customer feedback and market insights
• Work alongside team members to support communication objectives and business goals
• Attend ongoing training sessions focused on professional development and leadership skills

What We’re Looking For

• Excellent verbal communication and interpersonal abilities
• Strong listening skills and a customer-focused mindset
• Professional attitude and positive approach to teamwork
• Ability to adapt in a fast-paced environment
• Reliable transportation to local work locations
• Experience in customer service, hospitality, communications, retail, or public-facing roles is beneficial but not required

Professional Development Opportunities

• Training in business communication and customer relations
• Mentorship from experienced team leaders
• Exposure to marketing, client engagement, and business operations
• Development of leadership and presentation skills
• Merit-based advancement opportunities

What We Offer

• Paid training and structured onboarding
• Collaborative and supportive team culture
• Ongoing coaching and professional development
• Performance-based career growth opportunities
• Weekly compensation structure
• Full-time, on-site position
• Interactive, team-oriented workplace
• Professional and collaborative atmosphere
• Not a remote or freelance opportunity