Marketer/Admissions Coordinator

Kalesta Healthcare Group; Madras (OR); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

PTO

Competitive pay

Growth opportunities

Collaborative environment

Job summary

Willow Creek Senior Community is seeking a driven Marketer/Admissions Coordinator to grow census and be the first friendly face families meet during a difficult decision. The role focuses on relationship-building with discharge planners, physicians, hospitals, and referral sources, guiding families with empathy and clarity through the admissions journey.

You will manage inquiries through move-in, represent the community at events, and track metrics to support reporting.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of marketing experience in the skilled nursing industry.
• Exceptional sales, communication, and customer service skills — empathy is a must.
• Fluent, easily understood verbal communication in English.
• Comfortable with basic math (add/subtract/multiply/divide using whole numbers, fractions, decimals, weights, and volumes).
• No license required.

Responsibilities

• Drive census growth through relationship-building with discharge planners, physicians, hospitals, and community referral sources.
• Manage the admissions process from first inquiry to move-in, guiding families with clarity and compassion.
• Represent Willow Creek at community events, tours, and networking opportunities to build our referral pipeline.
• Communicate effectively with patients, families, physicians, staff, and outside agencies throughout the admissions journey.
• Track inquiries and conversions, using basic math (weights, volumes, fractions, whole numbers) as needed for reporting and unit conversions.
• Serve as a trusted, empathetic point of contact for families evaluating care options.

Skills

Marketing experience

Sales

Communication

Customer service

Empathy

Fluent English

Education

High school diploma or equivalent

Job description

Willow Creek Senior Community is looking for a driven, people-first Marketer/Admissions Coordinator to help grow our census and be the first friendly face families meet when they're navigating one of the hardest decisions of their lives. If you love building relationships, closing the loop with referral sources, and guiding families with empathy, we want to talk to you.

What You'll Do

• Drive census growth through relationship-building with discharge planners, physicians, hospitals, and community referral sources

• Manage the admissions process from first inquiry to move-in, guiding families with clarity and compassion

• Represent Willow Creek at community events, tours, and networking opportunities to build our referral pipeline

• Communicate effectively with patients, families, physicians, staff, and outside agencies throughout the admissions journey

• Track inquiries and conversions, using basic math (weights, volumes, fractions, whole numbers) as needed for reporting and unit conversions

• Serve as a trusted, empathetic point of contact for families evaluating care options

Why Work Here

• Be part of a close-knit team that genuinely cares about residents and their families

• Make a real impact - your outreach directly helps families find the right care at the right time

• Growth-oriented environment for marketing and admissions professionals in senior care

What We Offer:

• Health, dental, and vision insurance

• PTO

• Competitive compensation package

• Opportunities for professional growth and development

• A supportive and collaborative work environment

What You'll Need

• High school diploma or equivalent

• Minimum 2 years of marketing experience in the skilled nursing industry

• Exceptional sales, communication, and customer service skills — empathy is a must

• Fluent, easily understood verbal communication in English

• Comfortable with basic math (add/subtract/multiply/divide using whole numbers, fractions, decimals, weights, and volumes)

• No license required

Not sure you check every box?

If you have a passion for helping families and a background in healthcare marketing or admissions, we still want to hear from you.

Willow Creek Senior Community is an Equal Opportunity Employer.