Market Technology Management Business Manager- Executive Director

JPMorgan Chase & Co.; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Market Technology Management Business Manager to align strategy with execution, oversee portfolio governance, and provide senior leadership with rigorous, transparent performance data.

You will partner with Technology, Finance, HR, Risk & Control, and governance functions to translate strategy into actionable plans and ensure discipline in leadership forums and workforce planning across Markets Technology.

Qualifications

• Experience in Technology Business Management, Finance, or COO-type roles within large, matrixed organizations.
• Ability to operate with senior leadership and diverse stakeholders.
• Strong analytical, organizational, and communication skills.
• Experience with portfolio governance, workforce strategy, and enterprise reporting.
• Comfortable operating across strategy, execution, and operational detail.

Responsibilities

• Own and maintain Markets Technology portfolio governance frameworks, including EMRs, dashboards, and standardized reporting.
• Ensure accuracy and timeliness of portfolio data for senior management decisions.
• Drive improvements in data quality, standardization, and automation readiness for reporting.
• Interface with CIO scorecards, Markets Sensor metrics, and enterprise performance reporting.
• Program-manage senior leadership forums, including offsites and strategy sessions.
• Collaborate with HR, CIO and Head BM on workforce and location strategies.
• Track and report organizational health metrics across teams and regions.
• Coordinate with HR, GT Office, and Business Managers to ensure consistent execution of workforce actions.
• Serve as a central coordination point across International Branches and CIB Platform team.
• Oversee the international CIO function and ensure compliance with local regulatory requirements.
• Act as trusted execution partner to Head of Business Management and senior Markets Technology leadership.

Skills

Tech TBM experience

Senior leadership management

Analytical communication

Portfolio governance

Workforce strategy

Job description

Join JPMorganChase as a Business Manager within the Market Technology space.

As a Market Technology Management Business Manager in Markets Technology, you are responsible for overseeing the enablement of the Markets Technology management, acting as the operational anchor between senior Technology leadership, Finance, HR, Risk & Control, and enterprise governance functions.

The role ensures that strategy is translated into executable plans, that portfolio performance and workforce outcomes are transparent, and that senior leadership forums operate with rigor, discipline, and follow‑through.

Job Responsibilities

• Own and maintain Markets Technology portfolio governance frameworks, including Executive Management Reports (EMRs), dashboards, and standardized management information.
• Ensure accuracy, completeness, and timeliness of portfolio data used for senior management decision‑making.
• Drive improvements in data quality, standardization, and automation readiness for portfolio reporting.
• Act as the primary Markets Technology interface for CIO scorecards, Markets Sensor metrics, and enterprise performance reporting.
• Program‑manage Markets Technology senior leadership forums, including offsites, deep-dives, and strategy sessions.
• Partners with HR, CIO and Head BM on developing and executing approved Markets Technology workforce and location strategies,
• Track and report on organizational health metrics, including manager spans, autonomous breaks, and firmwide workforce requirements.
• Coordinate with HR, GT Office, and Business Managers to ensure consistent execution and reporting of workforce actions & act as the primary operational interface between Technology leadership and external partners.
• Serve as a central Business Management point of coordination across: International Branches and CIB Platform team.
• Oversee the international CIO function and assure that local legal entity and regulatory requirements are meet.
• Act as a trusted execution partner to the Head of Business Management and senior Markets Technology leadership.

Required qualifications, skills, and capabilities

• Strong experience in Technology Business Management, Finance, or COO‑type roles within large, matrixed organizations
• Proven ability to operate with senior leadership and complex stakeholder groups
• Strong analytical, organizational, and communication skills
• Experience with portfolio governance, workforce strategy, and enterprise reporting
• Comfortable operating across strategy, execution, and operational detail