Market Supervisor - Alltown Fresh

Global Partners LP; Danbury (CT); On-site; USD 27,180 - 31,602; Full time

Benefits offered by this job

Medical, Dental, Vision and Life Insurance

401k with match

Tuition reimbursement

Professional development programs

Job summary

Global Partners LP is seeking a Market Supervisor in Danbury, CT, who will play a vital leadership role in supporting store operations and inspiring a committed team. Responsibilities include ensuring high-quality guest service and food safety while leading market associates. The ideal candidate will have 1–2 years of supervisory experience in retail or food service.

This position offers competitive pay ranging from $19.73 to $22.94 per hour along with benefits such as health and wellness support and professional development opportunities.

Qualifications

• Minimum 1–2 years of supervisory experience in retail, food service, or hospitality.
• Proven leadership skills with the ability to motivate and guide a team.
• Strong communication and problem-solving abilities.

Responsibilities

• Lead, coach, and motivate Market Associates to deliver high-quality Guest experiences.
• Ensure best-in-class Guest service is delivered across all interactions.
• Oversee preparation and presentation of food offerings.

Skills

Leadership skills

Strong communication

Problem-solving abilities

Food safety knowledge

Basic math skills

Flexibility

Job description

Position Title: Market Supervisor

POSITION SUMMARY

As a Market Supervisor, you play a vital leadership role in supporting store operations and inspiring a team committed to excellence. You’ll lead by example—delivering outstanding Guest service, ensuring food safety and quality standards, maintaining operational excellence, and fostering a positive, collaborative work environment. Whether coaching associates, assisting with daily production, or engaging directly with Guests, Market Supervisors model professionalism, accountability, and hospitality in every moment. If you’re ready to lead with purpose, develop a great team, and help bring the Alltown Fresh experience to life, we’re ready to welcome you.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Leadership & Development

• Lead, coach, and motivate Market Associates to deliver consistent, high-quality Guest experiences.
• Assist in training new team members on Alltown Fresh standards, safety procedures, and operational processes.
• Provide ongoing feedback, recognition, and support to promote team growth and engagement.
• Act as a role model for professionalism, positivity, and brand values.
• Support scheduling, delegation, and shift coverage to ensure smooth operations.

Guest Service & Sales

• Ensure best-in-class Guest service is consistently delivered across all interactions.
• Greet Guests warmly and ensure staff provides sincere, personalized service.
• Resolve Guest concerns promptly and professionally.
• Support the implementation of sales initiatives and promotions to drive revenue.
• Maintain an active presence on the sales floor to monitor service standards.

Food Service & Merchandising

• Oversee preparation and presentation of all fresh, grab-and-go, and made-to-order food offerings.
• Ensure all food safety, sanitation, and allergen protocols are consistently followed.
• Monitor product quality, rotation, and merchandising to uphold freshness and visual standards.
• Support daily prep, production, and cleaning checklists, ensuring completion and accuracy.
• Coordinate with vendors and team members to maintain proper stock levels and variety.

Store Operations

• Oversee daily operations, including opening/closing procedures, cash handling, and inventory control.
• Operate and supervise the point-of-sale (POS) system to ensure transaction accuracy.
• Support inventory management through ordering, receiving, and auditing product levels.
• Maintain store appearance and cleanliness to Alltown Fresh brand standards.
• Communicate effectively with management regarding operational needs, challenges, and successes.

Safety, Compliance & Market Appearance

• Ensure a safe, secure, and compliant store environment for Guests and Associates.
• Enforce adherence to safety, sanitation, and environmental guidelines.
• Report and document any workplace accidents, injuries, or safety concerns immediately.
• Conduct regular safety checks and support ongoing team training in compliance standards.
• Uphold cleanliness and organization throughout the store’s interior and exterior.

Qualifications

• Minimum 1–2 years of supervisory experience in retail, food service, or hospitality.
• Proven leadership skills with the ability to motivate and guide a team.
• Strong communication and problem-solving abilities.
• Working knowledge of food safety, sanitation, and operational best practices.
• Basic math and computer skills for inventory, transactions, and reporting.
• Reliable, flexible, and able to work varying schedules, including nights, weekends, and holidays.
• Commitment to creating a welcoming environment and upholding Alltown Fresh brand values.

Physical Requirements

• Ability to lift up to 50 pounds using proper lifting techniques.
• Frequent standing, walking, bending, and reaching throughout shift.
• Ability to traverse all areas of the store.
• Occasional desk/computer tasks may be required.
• Prolonged periods of standing and occasional lifting of products such as beverages, milk crates, and packaged goods.
• Frequent exposure to cold, heat, wet surfaces, and food allergens.
• Standing, bending, and lifting throughout shift.
• Use of food service equipment and point-of-sale systems.
• Fast-paced retail environment requires attention to detail and accuracy.

Pay Range

Pay Range: $19.73 - $22.94

Our Commitments to You

• Competitive Pay – competitive salaries and opportunities for growth within.
• Health & Wellness – Medical, Dental, Vision and Life Insurance, along with additional wellness support.
• The Road Ahead – 401k and a match component; tuition reimbursement offered after 6 months of service.
• Professional Development – Lifelong learning with internal development programs and access to on-demand learning for continued career growth.

Equal Employment Opportunity

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.