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Sysco Market Routing Optimization Manager serves as the global subject matter expert for Route Planning and Optimization across Sysco Corporation – including USBL/Sygma/Specialty/International/Sysco Europe.
This role leads the strategic implementation, governance, and continuous improvement of Sysco’s Routing and Delivery systems to drive operational efficiency, cost optimization, service excellence, and safety performance across international markets.
Overview
The Market Routing Optimization Manager serves as the global subject matter expert for Route Planning and Optimization across Sysco Corporation – including USBL/Sygma/Specialty/International/Sysco Europe. This role leads the strategic implementation, governance, and continuous improvement of Sysco’s Routing and Delivery systems to drive operational efficiency, cost optimization, service excellence, and safety performance across international markets.As the lead expert in Sysco Routing and Delivery technologies, this role partners cross-functionally with Transportation, Operations, Technology, Supply Chain, and Field Leadership to ensure consistent system utilization, data integrity, and optimization performance standards worldwide.
Responsibilities
Routing Strategy & Optimization
Lead strategy for route planning and delivery optimization.
Drive continuous improvement in route efficiency, delivery density, service reliability, and cost per stop.
Establish and maintain global routing standards, governance models, and KPIs.
Leverage analytics to identify optimization opportunities across regions.
System Expertise & Implementation
Serve as the primary expert for Sysco Routing and Delivery systems.
Lead implementation, upgrades, and enhancements of routing technologies.
Develop global best practices for system configuration and utilization.
Partner with IT and digital teams to improve system capabilities and performance.
Ensure consistent deployment and adoption across operating companies.
Operational Support & Field Enablement
Provide expert-level troubleshooting and support for complex routing challenges.
Train and coach regional and local teams on optimization tools and methodologies.
Develop playbooks, SOPs, and training materials to standardize execution.
Support new market integrations and acquisitions with routing system implementation.
Analytics & Performance Management
Develop dashboards and reporting frameworks to monitor route performance.
Analyze routing trends, capacity utilization, on-time performance, and cost metrics.
Translate data insights into actionable operational improvements.
Drive accountability through performance scorecards and review cadence.
Cross-Functional Collaboration
Partner with Transportation leadership to align routing strategy with labor, fleet, and service goals.
Collaborate with Supply Chain, Warehouse, and Customer Experience teams to optimize end-to-end delivery flow.
Support sustainability initiatives through route efficiency and reduced miles.
Travel as required to fulfill assigned tasks.
Perform other duties and special projects as assigned.
Qualifications
Education
Required Experience
Minimum 10 years of experience in Distribution Operations
Minimum 5 years of experience in Route Optimization and Supply Chain analytics
Preferred Experience
Sysco site experience
Routing software training experience
Expert with Routing Optimization/Planning Software
Experience with Driver Electronic Logging Devices
Experience with Proof of Delivery/Delivery verification systems
Proficient with Microsoft Office (Word, Excel, PowerPoint); Microsoft Access experience
Skills/Abilities
Strategic thinker with ability to operationalize initiatives
Ability to effectively interact with all levels of personnel throughout the Corporation
Excellent oral and written communication skills with ability to lead leaders and influence
Strong analytical skills
Highly self-motivated
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AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.