Market Risk & Service Leader: Modernization & Guardianship

Socket.dev; Austin (TX); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Employee benefits

Job summary

Morgan Stanley in the United States seeks a Market Risk and Business Service Officer to lead the Market’s integrated risk and service organization, setting priorities and driving a client-first culture while ensuring governance and controls.

The role emphasizes modernization, efficiency, and technology-enabled improvements, including AI/automation, with accountability for budgets, audits, and risk escalations. Significant leadership and stakeholder management experience are essential.

Qualifications

• Bachelor’s degree or equivalent education/experience required; advanced degree preferred.
• Significant leadership experience in risk, supervision, service, and/or business controls within a complex field organization.

Responsibilities

• Lead the Market’s integrated risk and service organization; set priorities and deliver consistent outcomes across the Market.
• Directly lead and develop a team of Risk Officers, Business Service Officers, and Service Managers; reinforce accountability and performance.
• Modernize operating routines; identify opportunities to improve efficiency and quality, including automation where appropriate.
• Oversee supervisory and risk routines; ensure timely escalation and resolution of issues and maintain audit-ready documentation.
• Serve as a key partner to Market leadership; cascade policy changes and ensure adoption across regions.

Skills

Leadership

Risk and controls

Regulatory knowledge

Change management

AI/automation

Communication

Stakeholder management

Travel willingness

Education

Bachelor’s degree or equivalent

Advanced degree preferred

Job description

Morgan Stanley in the United States seeks a Market Risk and Business Service Officer to lead the Market’s integrated risk and service organization, setting priorities and driving a client-first culture while ensuring governance and controls.

The role emphasizes modernization, efficiency, and technology-enabled improvements, including AI/automation, with accountability for budgets, audits, and risk escalations. Significant leadership and stakeholder management experience are essential.