Market Personal Training Manager

Insight Global; St. Louis (MO); On-site; USD 67,500 - 82,500; Full time

Job summary

A leading fitness organization is seeking an experienced IT Professional Recruiter to enhance personal training operations. The role involves managing a team to achieve client acquisition and retention targets while maintaining a high standard of customer service. Ideal candidates will have management experience, knowledge of the fitness industry, and the ability to guide and motivate team members. Competitive compensation and bonuses are offered in this full-time mid-senior level position located in St. Louis, Missouri.

Qualifications

• 1-2 years of experience as a personal training manager required.
• Prior management experience leading 3-10 employees required.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Consult and assist in hiring, training, and performance management.
• Meet both new client acquisition and existing client retention targets.
• Coach and guide Club Leaders on how to engage and retain clients.
• Conduct 1:1 meetings with partners to review performance.

Skills

Integrity and judgment

Confidence

Humility

Kindness

Basic understanding of fitness industry

Education

High school diploma or GED

Job description

MBA | IT Professional Recruiter at Insight Global

Job Description:

The MPTM supports a high-performance, high-care culture that operates with speed and urgency in delivering outcomes through member experience, service, and results. They create a warm, kind, and hospitable club, allowing everyone to achieve their goals in a “no judgments” environment.

The MPTM position is a key member of our leadership team reporting to the VP of Fitness and is responsible for assisting the Market Partners, Managing Partners and PT Managers with daily club operations and delivering “WOW” service for team members and members alike!

Responsibilities

• Consults and assists in hiring, training, and performance management of a team of qualified Personal Training Managers
• Meet both new client acquisition and existing client retention targets for the club
• Coach and guide Club Leaders on how to engage, prescribe, acquire, and retain clients
• Conduct 1:1 meetings with Market Partners, Managing Partners and PTMs to review performance, motivate and guide to achieving individual and company goals
• Need a bullet on effective communication and feedback loop
• Manage the CrunchOne Kickoff process through demonstrating, coaching, and guiding PT Team members on how to engage with members with the goal of converting the members to personal training services
• Ensure accurate administration of PT services including, but not limited to, usage of dotFIT program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports
• Maintain accurate reports and data for clarity into performance of the business
• Manage, align, direct resources informed by department KPIs & organizational priorities
• Provide excellent customer service by responding to all member inquiries within 24 hours
• Report to Executive Leadership, RVP of Operations and Regional PT Manager on key results and action plans
• Ensure Club level PT staffing maintains appropriate levels to service our customers and business needs
• Maintain accurate and up-to-date certification/CPR records of all personal training staff
• Responsible for conducting weekly club visits, completing club audits and reporting results to all stakeholders
• Responsible for conducting and leading continuing education courses as assigned

Required Skills & Experience

• 1-2 year's experience as a personal training manager required
• Prior management experience leading 3-10 employees required
• Demonstrates integrity and judgment, confidence, humility and kindness
• Basic understanding of fitness industry, market and key business drivers
• Understanding of labor control, optional staffing levels and controls over time
• CPR/AED certification required (can be obtained within 30 days of hire)

Certification required in one or more approved Nationally Accredited Certifications

• American College of Sports Medicine (ACSM)
• Certified Personal Trainer
• Health Fitness Specialist
• American Council on Exercise (ACE)
• Personal Trainer Certification
• The Cooper Institute
• International Fitness Professionals Association (IFPA)
• Personal Fitness Trainer Certification
• National Academy of Sports Medicine (NASM) Certified Personal Trainer
• Performance Enhancement Specialist (PES)
• National Exercise and Sports Trainers Association (NESTA)
• National Federation of Professional Trainers (NFPT)
• National Strength and Conditioning Association (NSCA)
• Certified Strength and Conditioning Specialist (CSCS)
• International Sports Sciences Association (with NCCA accreditation)
• Certified Personal Trainer
• Certified Strength and Conditioning Specialist

Physical Requirements

• Must be able to lift or move 50 lbs
• Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking

Education Requirements

• High school diploma or GED required

Compensation

• Up to $75,000 base salary
• Monthly and quarterly bonus opportunities

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management

Industries

• Wellness and Fitness Services