Market Partner

Crunch Fitness - Undefeated Tribe; Oklahoma City (OK); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Salaried Flexible PTO

Paid Holidays

Subsidized health insurance coverage

Employer-Paid Basic Life and AD&D

HSA

Short-term disability

Voluntary Supplemental Life Insurance

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe is seeking a Market Partner to drive growth and operational excellence across clubs in Oklahoma City. This role requires a dynamic leader with a strong focus on team development, profitability, and member satisfaction. Key responsibilities include ensuring clubs are fully staffed, meeting profitability targets, and fostering an exemplary company culture. The ideal candidate will have at least 3 years of operational management experience and a Bachelor's degree in a related field. Benefits include flexible PTO, health insurance, and a free gym membership.

Qualifications

• Minimum 3 years of operational and multi-unit management experience.
• Experience in P&L oversight, budget forecasting, and KPI evaluation/reporting.
• Extensive experience in talent deployment, recruiting, hiring, coaching, and performance management.

Responsibilities

• Lead and inspire teams to achieve operational excellence.
• Ensure profitability targets are met monthly and annually.
• Own recruiting and integration for all management positions.

Skills

Operational management

P&L oversight

Talent deployment

Education

Bachelor’s Degree in Business Management, Marketing, or related field

Job description

Position Overview

We’re looking for a dynamic, driven Market Partner to lead the next phase of growth at Crunch Fitness – Undefeated Tribe. This 100% field‑facing leadership role combines strategic vision with hands‑on execution. The Market Partner is responsible for driving operational excellence, profitability, and member satisfaction across all clubs in the region while cultivating a high‑performance, high‑care culture built on trust, ownership, and growth.

What You’ll Do

As the Market Partner, you’ll lead from the front — inspiring, developing, and driving results through people, performance, and process. You’ll create alignment across the market, ensure operational consistency, and deliver measurable outcomes that elevate the Crunch brand and experience.

You’ll be the ultimate culture carrier — aligning teams around a shared vision, ensuring every club delivers an exceptional member experience, and developing leaders who embody our purpose: to enrich the lives of others through the power of well‑being.

What Success Looks Like

• Markets fully staffed at 100% across all roles with a robust virtual pipeline, rapid time‑to‑fill, and seamless recruiting/integration for all management positions.
• Club and market profitability targets crushed monthly/annually through tight labor control, COGS management, inventory shrink minimization, and controllable expense oversight.
• Member acquisition, retention, and KPIs consistently exceeded, with urgent, empathetic resolutions driving high SLI performance and "Wow" member experiences.
• Teams energized and aligned through constant vision casting, core values demonstration, daily/weekly/monthly cadences, personal development plans, and continuous GM/MP coaching.
• Talent pipeline thriving via proactive succession planning, performance appraisals, and internal promotions that fuel market growth.
• Clubs execute flawlessly—highest service/sales standards via regular site evaluations, local store marketing, community relations, and cross‑department alignment.

About You

You lead with conviction and align teams around shared goals. Decisions are made quickly and grounded in facts, with consistent follow‑through on execution. High standards are maintained personally and across the team.

You take initiative, anticipate obstacles, and move work forward without waiting for direction. You bring sustained energy and resilience to complex, long‑term challenges. Communication is direct and objective, with clear accountability for results.

Responsibilities

• Create alignment across market through constant vision casting and unified demonstration of core values.
• Meet and exceed target profitability monthly and annually on a per club and market aggregate basis.
• Own the recruiting and integration process for all management positions within market purview.
• Maintain 100% staffing across all positions and maintain a virtual pipeline to minimize time to fill.
• Conduct daily, weekly, and monthly meetings, and execute personal development plans to support growth in professional and personal development.
• Energize through ongoing coaching and performance development, including formal performance appraisals and continuous feedback to General Managers and Managing Partners.
• Identify, develop, and leverage existing team members to support market growth through talent succession planning.
• Achieve and exceed member acquisition, retention, and Key Performance Indicator performance targets.
• Guide Managing Partners to execute local store marketing activities and external community relations.
• Direct oversight of all club controllable expenses, including labor control management, cost of goods sold, repairs/maintenance, and gym supplies.
• Strategize, collaborate, and coordinate across all departments for alignment, prioritization, and integration into key activities at the club and market level.
• Ensure member resolutions are addressed with urgency and a kind spirit.
• Conduct regular club visits to support standards in cleanliness, equipment upkeep, team member competence, and utilization of proper operating procedures and systems.
• Understand market competitive landscape for changes in pricing, operations, amenities, and talent acquisition.

Required Qualifications

• Minimum 3 years of operational and multi‑unit management experience.
• Experience in P&L oversight, budget forecasting, and Key Performance Indicator evaluation/reporting.
• Extensive experience in talent deployment—recruiting, hiring, coaching, and performance management.

Physical Requirements

• Must be able to lift or move 50 lbs.
• Physical effort required for daily duties includes prolonged standing and walking.
• Must be able to drive for extended periods of time.

Education Requirements

• Bachelor’s Degree in Business Management, Marketing, or related field.

Travel

Up to 80% travel is required.

Benefits

• Salaried Flexible PTO.
• Paid Holidays.
• Subsidized health insurance coverage (health, dental, vision) for full‑time positions.
• Employer‑Paid Basic Life and AD&D.
• HSA.
• Short‑term disability.
• Voluntary Supplemental Life Insurance for employee, child, and spouse.
• Free gym membership.

EQUAL OPPORTUNITY EMPLOYER

UDT is an Equal Opportunity Employer, a drug‑free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please note that Crunch Fitness – Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship.