Market Operations Analyst 3 - Small Business East

US Bank; Cincinnati (OH); On-site; USD 66,000 - 78,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) with match

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Disability leave

Job summary

U.S. Bank is seeking a systems analyst to define and perform development tasks that enhance workflow and operating efficiency across applications. You will analyze current systems, propose improvements, and estimate cost savings with input from business lines and IT.

Responsibilities include modifying applications, documenting processes, writing test plans, and communicating standards to management and staff to ensure compliant reporting and project success.

Qualifications

• Bachelor's degree or equivalent work experience.
• Typically four or more years of related experience.
• Knowledge of policies, plans, procedures, products and regulatory requirements.
• Ability to analyze business needs and coordinate meetings.
• Good understanding of project management and testing methodologies.
• Ability to develop test schedules and track results.
• Strong analytical and forecasting skills.
• Ability to manage multiple tasks and deadlines.
• Effective verbal and written communication skills.
• Proficient with Microsoft Office.

Responsibilities

• Define and perform systems analysis and development tasks to improve workflow and operating efficiency.
• Formulate proposals for new systems and information needs by analyzing existing systems and procedures and defining recommended improvements.
• Estimate costs and potential savings from proposed changes and communicate results to management.
• Modify existing applications or develop new ones as needed.
• Act as a liaison between management, staff and information systems to define standards and reporting.
• Maintain documentation and ensure compliance with policies and procedures.
• Write test plans, perform tests, and develop communication tools for policy awareness.

Skills

Policy knowledge

Business analysis

Project management

Testing methodologies

Test scheduling

Forecasting

Multitasking

Team collaboration

Verbal/written communication

MS Office proficiency

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Responsible for defining and performing systems analysis and development tasks to improve workflow and operating efficiency. Formulates proposals for new systems and information needs by analyzing existing systems and procedures and defining recommended technical and procedural improvements. Analyzes costs of existing operations and estimates cost savings to be achieved by implementing proposed changes; makes recommendations based on analysis. Participates in the modification of existing applications or development of new applications. Acts as a liaison and technical resource between management, staff and information systems to define and communicate standards of operational policy, plans, customer service or financial/performance reporting. Ensures all documentation and requests comply with established policies and procedures. Maintains applicable systems to monitor and track projects, plans and/or data; provides reports to management as needed. Writes test plans and performs tests of new systems and modifications to existing systems. Develops communication tools to ensure a high level of awareness of policies, plans, procedures or study/project results.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Typically four or more years of related experience

Preferred Skills/Experience

• Thorough knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit
• Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
• Good understanding of project management and testing methodology and procedures
• Ability to develop test schedules, review testing plans, track test issues and report on test results
• Strong analytical and forecasting skills
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Ability to work as part of a project team
• Effective verbal and written presentation and communication skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $66,640.00 - $78,400.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance a