Market Manager- Market 1

ADP, Inc.; Green Bay (WI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive Wages & Bonus

401K

Vacation Pay/Personal Day

Employee Assistance Program

Job summary

ADP, Inc. in Green Bay, Wisconsin is seeking a Market Manager to lead 10 optical centers, providing leadership, coaching, and operational oversight to deliver great service and drive sales.

You will visit centers regularly, build a strong team, and partner with HR to ensure staffing, compliance, and customer experience excellence across the market.

Qualifications

• Bachelor’s degree in relevant business field or equivalent work experience.
• 5+ years’ experience in an equivalent retail environment.
• Proven ability to lead, coach, and build teammate relationships in an environment of fast change; must be able to direct, and motivate a diverse teammate population.
• Strong planning, analysis, and organizational skills.
• Able to work collaboratively in a matrix environment.
• Strong problem-solving skills to identify problems and develop solutions.
• Strong verbal and written communication and interpersonal skills.
• Able to thrive within a fast-paced environment.
• Proficiency in Microsoft Office Suite of programs.

Responsibilities

• Visit each assigned Market center a minimum of two days a month.
• Provide leadership and support to ensure Market centers meet corporate operational execution, financial, and leadership standards.
• Work individually and cross functionally to develop and execute merchandise, operational and customer service strategies to deliver planned sales, gross margin, and EBITDA results.
• Oversee onboarding for new General Managers and Optometrists; ensure training and onboarding is completed effectively for all teammates.
• Work closely with Human Resources to develop and implement solutions related to staffing, recruiting, performance management, and employee relations.
• Regularly evaluate optometrist, manager, and optician talent for current and future bench strength.
• Ensure operational exceptions are addressed and resolved.
• Stay up to date on competition within the Market.
• Ensure centers follow applicable Federal and State laws including HIPAA, Fraud, Waste and Abuse, Federally and State funded vision plan regulations.
• Ensure all applicable optometric and optician laws are followed.
• Ensure centers adhere to all company safety standards, policies, and procedures.

Skills

Retail leadership

Team coaching

Strategic planning

Data analysis

Microsoft Office

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in business

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Green Bay, WI, US

2 days ago Requisition ID: 4332

Can you see yourself leading the performance of 10 Optical Centers by teaching and inspiring teams to provide great service and drive sales? Are you excited by the chance to join a growing company and have the opportunity to grow your career?

Look no further! We are seeking an experienced multi-unit retail management professional to join our team as a Market Manager in our Green Bay, WI market. See the details below and apply today!

Taking Care of our teams who take Care of our Patients

• Competitive Wages & Bonus
• 401K
• Vacation Pay/Personal Day
• Employee Assistance Program

POSITION SUMMARY:

Provide leadership, support, and oversight to multiple centers in a defined market. Develop and execute strategies consistent with corporate direction to drive business. Accountable for the effective operation of the Market centers, including staffing, training, policy, and process adherence, compliance, optometric relations, and patient experience. Build a strong team with a succession plan for growth and development.

DUTIES & RESPONSIBILITIES:

• Visit each assigned Market center a minimum of two days a month
• Provide leadership and support to ensure Market centers meet corporate operational execution, financial, and leadership standards
• Work individually and cross functionally to develop and execute merchandise, operational and customer service strategies to deliver planned sales, gross margin, and EBITDA results
• Oversee onboarding for new General Managers and Optometrists; ensure training and onboarding is completed effectively for all teammates
• Work closely with Human Resources to develop and implement solutions related to staffing, recruiting, performance management, and employee relations
• Regularly evaluate optometrist, manager, and optician talent for current and future bench strength
• Ensure operational exceptions are addressed and resolved
• Stay up to date on competition within the Market
• Ensure centers follow applicable Federal and State laws including HIPAA, Fraud, Waste and Abuse, Federally and State funded vision plan regulations
• Ensure all applicable optometric and optician laws are followed
• Ensure centers adhere to all company safety standards, policies, and procedures

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

• Bachelor’s degree in relevant business field or equivalent work experience
• 5+ years’ experience in an equivalent retail environment
• Proven ability to lead, coach, and build teammate relationships in an environment of fast change; must be able to direct, and motivate a diverse teammate population
• Strong planning, analysis, and organizational skills
• Able to work collaboratively in a matrix environment
• Strong problem-solving skills to identify problems and develop solutions
• Strong verbal and written communication and interpersonal skills
• Able to thrive within a fast-paced environment
• Proficiency in Microsoft Office Suite of programs

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Able to read and write at a high school graduate level
• Able to lift 10 to 20 pounds
• Able to view/read computer screen for extended periods of time
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.