Market Leader - PNC Private Bank

PNC; Houston (TX); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical/prescription coverage

Job summary

PNC in Houston, TX seeks a Market Leader within Private Bank to drive team performance and client growth. You will lead strategy execution, oversee daily activities, and coach staff to deliver superior client experiences while expanding the bank's relationships.

The ideal candidate brings 8+ years of financial services experience with at least 5 years in management, plus a Bachelor's degree. The role emphasizes risk management, collaboration with senior partners, and a results-oriented approach.

Qualifications

• University or college degree required; higher qualifications desirable.
• 8+ years of industry experience; at least 5 years in management.
• In lieu of a degree, education plus certifications and experience including military service may be considered.

Responsibilities

• Lead and coach a team to achieve business results and customer experience goals.
• Oversee the execution of strategic plans and sales activities.
• Develop and oversee account and sales plans; manage client risk and performance.
• Cultivate senior internal and external relationships to acquire new clients.
• Translate strategy into day-to-day actions and monitor progress.

Skills

Account Management

Client Prospecting

Negotiation

Sales Management

Customer Relationships

Identifying Sales Opportunities

Decision Making

Education

Bachelor's degree

Master's degree (desirable)

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As a Market Leader within PNC's Private Bank organization, you will be based in Houston, TX.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Manages and directs a team to achieve business results and customer experience goals. Oversees the execution of strategy.

Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities. Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics. Develops and oversees the execution of account and sales plans. May have direct sales and client responsibilities.

Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.

Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing the full range of PNC's products and services to the client. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.

Develops team members while monitoring progress against individual goals. Motivates and develops staff, including acquiring top talent and managing performance‑based issues. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day‑to‑day activities and updates the team on a regular basis.

May coach team members on skills needed to analyze, evaluate and mitigate credit risk

Employee Expectations

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.


• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Manager Expectations

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.


• Live the Values - Role models our values with transparency and courage.


• Enable Change - Takes action to drive change and innovation that will transform our business.


• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.


• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Account Management, Client Prospecting, Competitive Advantages, Customer Relationships, Identifying Sales Opportunities, Negotiation, Results-Oriented

Competencies

Communicating for Impact, Conflict Management, Decision Making and Critical Thinking, Managing Multiple Priorities, Sales Management, Sales Negotiating, Selling.

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Acc