Market Leader

Askar Brands; West Hartford (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

Askar Brands is seeking a Market Leader in West Hartford, Connecticut, to provide leadership and coaching to 5-8 restaurants. This role focuses on maximizing sales, ensuring food safety standards are met, and delivering excellent guest service.

The ideal candidate should have 3 years of multi-unit experience in the restaurant or hospitality industry, a college degree preferred, and strong business acumen.

Join a dynamic team that emphasizes guest satisfaction and operational excellence.

Qualifications

• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality.
• College degree preferred.
• Fluent in spoken and written English.

Responsibilities

• Ensure all restaurants meet Brand operational standards and food safety standards.
• Analyze restaurant sales and drive improvement in operations and profitability.
• Coach Restaurant Managers to drive sales and improve guest satisfaction.

Skills

Strong analytical skills

Business acumen

Problem solving

Time management

Guest focused

Education

College degree preferred

3 years previous multi-unit or similar experience

Tools

Basic computer skills

Job description

A Market Leader generally provides leadership, coaching and direction to approximately 5-8 restaurants. A ML supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.

Responsibilities

• Able to perform all duties of restaurant team members and restaurant managers
• Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards
• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability
• Understand local marketing area and competitor trends
• Establish sales and service goals with franchise owners and restaurant managers
• Provides great guest service and resolves issues
• Lead team meetings
• Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives
• Ensure that restaurants correctly execute new products and processes in a marketing window
• Develop business plans for their portfolio and develop action plans with franchise owners
• Drive a clear vision and clearly communicates to the team
• Engages with Dunkin’ Brands Field Operations team as appropriate

Management Responsibilities

• Recruit hire, onboard and develop restaurant managers
• Plan, monitor, appraise and review restaurant employee performanceManage and coordinate the Restaurant Management team to support their restaurant performance &execution
• Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction

Education/Experience

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality
• College degree preferred

Key Competencies

• Strong analytical skills and business acumen
• Works well with others in a fun, fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and embrace change
• Guest focused
• Ability to train and develop a team
• Time management
• Problem solving
• Motivating others

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting packages
• Wearing a headset (if applicable)
• Working in a small space
• Requires travel between restaurants