Market Hub Operations Lead

General Parts Distribution LLC (760); United States; On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Health and wellness benefits

Job summary

Advance Auto Parts is seeking a HUB Operations Lead to oversee day-to-day hub functions, including order fulfillment, inventory control, and related processes across stores and hubs. You will lead a small team of HUB Inventory Specialists and Hub Drivers, coordinate with store leadership, and ensure adherence to company standards.

The role requires hands-on experience with inventory systems, forklift operation, and strong communication skills.

Qualifications

• Experience leading HUB operations and team members such as Hub Inventory Specialist and Hub Drivers.
• Ability to operate inventory systems and store equipment like forklift.
• Strong interpersonal and communication skills; coordinate with stores, hubs, and external suppliers.

Responsibilities

• Oversee hub operations and ensure timely resolution of hub orders and processes.
• Lead HUB team members (Hub Inventory Specialist and Hub Drivers) and delegate tasks.
• Review hub orders, pull parts, stage products, complete paperwork, and coordinate with drivers.

Skills

Forklift operation

Inventory systems

Team leadership

Communication

Education

High school diploma or GED

Tools

POS lookup systems

Forklift

Job description

What is an HUB Operations Lead?

The Hub Operations Lead is responsible for the day-to-day operations and workflow of all HUB functions to include execution of store Hub order fulfillment, Inventory control and all associated processes. Depending on the size and scope of the HUB operations, some HUB Operations Leads will lead 1 or more team members assigned to HUB operations. These roles are HUB Inventory Specialist and HUB drivers. The individual in this role should have good knowledge of store systems, basic parts knowledge, good interpersonal skills and prior experience leading other team members. The role has in-depth knowledge of the store inventory and requires the ability to network with nearby stores, Hubs, pdq and external suppliers for order fulfillment. The role owns responsibility for maintaining Hub company standards. This position is full time. Position may require MVR certification and should complete all training materials and attend all store meetings.

Publish Date: 04/20/2022 4/30/25, 10:39 AM Hub Operations Lead Job Description

Primary Responsibilities

• Responsible for Hub operations and resolution of Hub orders and processes in a timely manner
• Responsible to provide direction, organize and delegate work and ensure execution related to leading HUB related team members (Hub /Loop Drivers and Hub Inventory Specialist)
• Review Hub orders, pulling parts, stage product, finalize paperwork
• Interaction with internal and 3 rd party Drivers on paperwork, instructions
• Engaging store to facility network to determine part sourcing and logistics solutions, work with ordering store for fulfillment options if unavailable in network
• Work with GM, DM and CSC support for proper inventory mix and levels
• Inventory accuracy and functions as it relates to the parts department and HUB inventory to include onhand accuracy of inventory, shrink results, Cycle Counts, Outages, Planograms, Maxi changes, Price Changes, Front & Face, Truck lead
• Manage and comply with all Hub records and all paperwork policies and procedures
• Urgently Communicate any risks or concerns regarding order fulfillment or shipments to the appropriate store leader(s)
• Lead stocking activities from replenishment orders, to include scanning in product and ensuring completion within 24 hours

Secondary Responsibilities

• Additional Inventory activities including Overstocks, Callbacks, Resets
• Safely deliver parts to customers as needed
• Assist with Front Room Inventory functions
• Assist with cores and defects
• Fixed Activities: Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Assist as needed with MOD and other store related actions

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills

Essential Job Skills & Experience

Operating inventory systems and store equipment, including forklift, pallet jack and/or hand jack. Operating POS and Parts lookup systems. Ability to execute and train inventory systems and store equipment. High attention to detail. Must be competent at oral and written communications and handle basic math computations. Should have prior retail experience, including basic merchandising and inventory management skills. Able to drive forklift, if certified and applicable, and use a hand truck and pallet jack. Should be well mannered, neat in appearance and possess the ability to meet and deal with the public in an unbiased manner. Previous work records should demonstrate stability and performance results. Scheduling factors necessitate that the individual should be able to come to work on short notice, and/or work flexible hours including nights and weekends. Immediately report to General Manager and/or District Manager any violation of company policy or procedure.

Education

High school diploma or general education degree (GED)

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

Compensation Range

The good faith estimate for this role is between 19.70 USD and 21.91 USD per hour for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: Advance Auto Parts-Home California Residents. Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Company Overview

Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers. As of October 5, 2024, Advance operated 4,781 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The company also served 1,125 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.