Market Group Fitness Manager

Crunch Fitness; Midwest City (OK); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Free gym membership

Competitive pay

Career advancement opportunities

Job summary

Crunch Fitness - Undefeated Tribe is seeking a Market Group Fitness Manager to lead and elevate group fitness across our clubs. You’ll mentor Group Fitness Coordinators and Instructors, ensuring every class delivers a WOW experience while achieving performance KPIs.

Partner with the VP of Group Fitness to drive operations, training, and data-driven improvements across the market. You’ll cultivate a high-performance culture focused on speed, service, and inclusivity, shaping welcoming clubs where

Qualifications

• Requires 3–10 years of experience in management roles.
• Experience leading group fitness teams and instructors.
• Demonstrated ability to manage KPIs, budgets, and staffing.

Responsibilities

• Lead and develop Group Fitness Coordinators and Instructors in designated Market.
• Coach teams to deliver exceptional member experiences and achieve KPI targets.
• Monitor and review performance with 1:1 coaching across People, Sales, Facilities and Profit.
• Drive club KPI improvements through data-driven planning and resource alignment.
• Support new club openings and ensure parity of class schedules and instructor coverage.

Skills

Team leadership

Coaching & mentoring

Data-driven decisions

Customer service excellence

Communication skills

Problem solving

Adaptability

Education

High school diploma or GED

Bachelor degree preferred

Tools

CRM software

Data dashboards

Job description

Why Join Crunch Fitness – Undefeated Tribe? We’re not just opening gyms, we’re building communities. Undefeated Tribe is the fastest-growing Crunch Fitness franchise group in the nation, proudly expanding across Texas, Oklahoma, New Mexico, Missouri, and Minnesota. Twice named Franchise of the Year (2021 & 2024), we’re on a mission to transform lives through fitness, wellness, and connection. With 100+ clubs planned by 2028, there’s never been a better time to grow your career with us! Here’s why you’ll love being part of the Tribe:Bold, High-Energy CultureAt Crunch Fitness, Undefeated Tribe, you’re not just an employee, you’re part of a team that thrives on hustle, creativity, and collaboration. We celebrate individuality and want voices like yours at the table.Unbeatable PerksCompetitive pay, career advancement opportunities, and yes, a free Crunch Fitness membership. You’ll work in an environment built around health, strength, and community.Unlimited GrowthWith our rapid expansion, opportunities are everywhere. We invest in our people, promote from within, and give you the tools to level up your career faster than ever.Join the Tribe. Find Your People. Build Your Future.___________________________________________________________________________________________Position OverviewWe’re looking for a Market Group Fitness Manager to lead and elevate group fitness across our clubs, driving performance, engagement, and results. As a key member of the management team, you’ll inspire a high-performance, high-care culture built on speed, service, and “no judgments.” You’ll mentor Group Fitness Coordinators, manage and develop instructors, and ensure every class delivers a “WOW” experience for members. Partnering closely with the VP of Group Fitness, you’ll support operations, training, and KPIs across your market—empowering teams to create warm, welcoming clubs where members achieve their goals and instructors thrive._______________________________________________________________________________________What You’ll Do:As the Market Group Fitness Manager, you’ll play a hands-on leadership role in driving the success of group fitness across your market. You’ll coach, mentor, and support Group Fitness Coordinators and Instructors to deliver exceptional member experiences and operational excellence. You’ll bring energy, accountability, and passion to every club visit—ensuring classes are inspiring, teams are aligned, and standards remain best-in-class.___________________________________________________________________________________________What Success Looks Like:Group Fitness teams fully staffed at PAR levels, with GFCs/GFIs hired, certified (up-to-date CPR), trained (onboarding/ongoing/quarterly), and performing via consistent 1:1 coaching on People/Sales/Facilities/Profit buckets.Club/market KPIs crushed—Utilization/CPH targets hit, scorecards/dashboards green, underperformers turned around through daily reviews, resource alignment, and data-driven reporting to MPs/RVPs.WOW member experience via same-day responses (twilight rules), excellent service, event participation (challenges, launches, pop-ups), and 2x weekly classes taught/subbed.Operational excellence—bi-weekly payroll accuracy/budget adherence, facility checklists passed on visits, new club opening support, and equipment cleanliness/integrity 100%.___________________________________________________________________________________________About You:You naturally create focus and alignment within teams and are comfortable making firm, objective decisions when required. Performance standards are met consistently, with attention given to strengthening the results of others.You operate proactively and take ownership of priorities. Once direction is clear, you move quickly and decisively to deliver outcomes. Steady energy is maintained and follow-through is evident in demanding environments.___________________________________________________________________________________________Responsibilities:Hire, train, and manage performance of a team of qualified Group Fitness Coordinators and Instructors in designated MarketCoach and guide direct reports on how to manage the 4 buckets (People, Sales, Facilities and Profit) within their scope of practice and core competenciesMonitor and conduct 1:1 meetings with each of your designated GFC and Managing Partner to review performance, strengths, weaknesses and plans to deliver individual club KPI metrics and WOW member experienceReview daily scorecard and dashboard to track and measure success and assist underperforming clubs in meeting goalsManage, align, direct resources informed by department KPIs & organizational prioritiesProvide excellent customer service and teamwork by responding within same day(twilight rules) or within 24 hoursReview payroll bi-weekly for accuracy and management of budgeted hours with each Group Fitness CoordinatorEnsure that all GFCs and GFIs have up-to-date certification/CPR recordsProvide education from Onboarding, Ongoing, Development and Quarterly in club training for Group Fitness team and support clubs knowledge and expertise in Crunch classesReview facility equipment integrity and cleanliness during in club visits with checklistSupport New Club Openings as neededTeach 2 regular classes and sub as needed to support ClubsDriving all clubs to meet KPI expectations: Utilization and CPHMaintain PAR level staffing for group fitness instructors per locationProvide qualitative and quantitative data to Market Partners and RVPs to report performance and meet expectations for KPIs in the MarketParticipate in events to drive performance and engagement at the club level including and not limited to: Transformation Challenges, Quarterly Training, New Club Training, New Program Launch, Special Event/Pop up classes, etc._________________________________________________________________________________________Required Qualifications:Prior Management experience leading 3-10 employees requiredExperience teaching exercise classes for clients of all levels (any or all the following genres: Bootcamp based classes, Kickboxing, ZUMBA, TRX, Sculpt, YOGA, Pilates, Cycle, POUND, and HIIT classes)Excellent execution...takes prompt and assertive action to accomplish objectivesUnderstands labor control, optimal staffing levels and controls overtimeLeads by example with all member engagement programs and servicesMaintains high standards so gym is maintained in pristine conditionMobilizes to innovate and problem solvePersuasive, candid communicator who encourages open dialogueSets examples in all behaviors and actionsDemonstrates integrity and judgment that inspires trustBusiness Acumen: Basic understanding of industry, market, and key business drivers (willingness to learn)Creates a learning environment, strives for personal developmentDrives self and others to achieve extraordinary resultsDemonstrates confidence, humility and kindness mixed with humor and funPhysical RequirementsAble to lift or move up to 50 lbs occasionallyPhysical effort required for daily duties include prolonged standing and walkingCPR/AED certifiedEducation RequirementsHigh school diploma or GED requiredBachelor degree preferred___________________________________________________________________________________________Travel:Up to 75% travel required___________________________________________________________________________________________BenefitsPTOSubsidized health insurance coverage (health, dental, vision) for full time positionsBasic Life and AD&DHSAShort-term disabilityFree gym membership___________________________________________________________________________________________EQUAL OPPORTUNITY EMPLOYERUDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship.At Crunch Fitness - Undefeated Tribe, we are always on the lookout for exceptional talent to join our team. Some of the roles listed are part of our evergreen hiring strategy, meaning we consistently seek to build a pipeline of qualified candidates. While not all positions may be actively hiring at this time, we encourage you to apply if the role aligns with your career goals. Your application will be considered as opportunities become available.Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.