Market Grille Department Manager

Hy-Vee, Inc.; Raytown (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Market Grille Department Manager to lead a fast-paced store kitchen and dining area. You will set standards for service, food quality, and profitability while developing a strong team.

You’ll recruit, hire, train, supervise, and evaluate department staff, schedule weekly operations, and coordinate with Restaurant and Service teams to deliver an exceptional customer experience daily.

Qualifications

• Must be able to lead and develop a team in a fast-paced store kitchen.
• Strong customer service skills with ability to train staff.
• Experience with pricing, invoicing, and sales analysis.
• Ability to plan displays and inventory to meet demand.
• Knowledge of safety, sanitation, and食品 handling practices.

Responsibilities

• Set and uphold department standards for service, cleanliness, profitability.
• Recruit, hire, train, supervise, discipline, and evaluate staff.
• Plan displays, promotions, and ordering to ensure inventory.
• Analyze weekly sales trends and coordinate with store leadership.
• Coordinate with Restaurant and Service staff to drive guest satisfaction.

Skills

Team leadership

Customer service

Staff development

Hiring interviews

Pricing & invoicing

Sales analysis

Education

High school diploma or equivalent

Sanitation coursework

Tools

POS system

Job description

Additional Considerations (if any):Must be 18+-At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: Market Grille Department ManagerDepartment: Market GrilleFLSA: HourlyRevision Date: 07/2026About Hy-VeeAt Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.The Role and Why It's ImportantThe Market Grille Department Manager is the driving force behind one of the most dynamic departments in the store, setting the standard for customer service, team performance, food quality, and profitability. In this role, you'll lead a team, manage day-to-day operations, and work closely with store leadership to ensure the department runs at its best every single day.If you're a motivated leader who thrives in a fast-paced environment, takes pride in building great teams, and loves delivering an exceptional customer experience, we'd love to have you on our team.What You'll DoNo two days are exactly the same, but here's what you can expect:Set and uphold department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitabilityLead by example, greeting customers warmly, learning their names, and creating a friendly, welcoming atmosphere throughout the departmentRecruit, hire, train, supervise, discipline, and evaluate all department employees; approve employee discipline and recommend transfers, discharge, and salary increasesDetermine department goals with the Store Director and establish weekly schedules and daily work plansInspect signage and displays for quality and quantity of merchandise and order product for replenishmentFigure retail pricing, extend and post invoices, and oversee department bookkeeping proceduresAnalyze weekly and monthly sales trends, compare to actuals, prepare ad projections, and write adsPlan displays, promotions, and pre-orders and conduct department inventoryEnsure proper temperatures and storage procedures are maintained to guarantee product freshness and control shrinkUnderstand and troubleshoot equipment and ensure maintenance is performed as neededWork closely with Restaurant and Service staff and communicate sales ideas and updates to the teamUnload trucks, check in delivered merchandise, and place product in appropriate storage areasEnsure competitive pricing in the market area and attend meetings, seminars, and continuing education as neededMaintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelinesReport to work when scheduled and on timeYour SkillsTo be successful, you'll need to be able to:Lead and develop a team, maintaining high standards and a positive, energetic work environmentSolve practical problems and interpret instructions across a variety of situations with limited standardizationCompose original correspondence, interpret written work instructions, and follow technical manualsConduct job applicant interviews and make sound hiring decisionsUse math skills including fractions, decimals, and percentages for pricing, invoicing, and sales analysisCommunicate clearly and effectively with customers, employees, vendors, and store leadershipReporting RelationshipsAccountable and Reports to: Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Food Service DirectorDirect Reports: Department EmployeesEducation and ExperienceHigh school diploma or equivalent experience required; sanitation coursework helpfulOver one year of related work experience requiredPhysical RequirementsFrequently stand and walk throughout a shift in sales, food service, or delivery areasWhere applicable to the role: ability to safely use sharp knives and blades for food preparationWhere applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipmentWhere applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standardsPerform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation dutiesWorking EnvironmentThis is a fast-paced role in a store kitchen and restaurant environment where you'll be leading a team throughout your shift. You'll have frequent exposure to temperature extremes, dampness, equipment movement hazards, and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.Are you ready to smile, apply today.Employment is contingent upon the successful completion of a pre employment drug screen.