Market Grille Assistant Department Manager

hyvee; Cedar Rapids (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hy-Vee is seeking a Market Grille Assistant Department Manager to help run one of our busiest departments. You will lead a hands-on team to deliver fresh, high‑quality food while maintaining daily operations and excellent customer service in a fast-paced store setting.

You will partner with the Department Manager to schedule, monitor production, mentor staff, and ensure food safety guidelines are followed. A high school diploma and at least one year of related experience are required.

Qualifications

• High school diploma or equivalent experience required.
• One year of similar or related experience required.

Responsibilities

• Provide prompt, friendly customer service and greet customers with a smile.
• Check daily orders, set up production timelines, and review production lists with staff.
• Scan Market Grille area for items needing attention and assign tasks to staff.
• Ensure display cases are rotated and replenished and adequate staff are scheduled.
• Monitor schedules and manage department overtime; track hours for younger staff.
• Control inventory and rotate perishable products; maintain clean supply area.
• Handle catering contracts and assist in assembling catering items and portions.
• Follow all food safety guidelines and ensure compliance by staff.
• Resolve customer issues with care and professionalism.
• Suggest ad items and in-store specials; manage signage and intercom messages.
• Assist with monthly inventory, posting invoices and counts.
• Order products and train employees; cover management duties in absence of Dept Manager.
• Work with Restaurant and Service staff and support other store areas as needed.
• Maintain hygiene and adhere to Hy-Vee policies and store guidelines.
• Report to work on schedule and on time.

Skills

Team leadership

Customer service

Communication

Problem solving

Scheduling math

Education

High school diploma

1 year related experience

Job description

Additional Considerations (if any)

- At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Market Grille Assistant Department Manager

Department: Market Grille

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee: At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

The Market Grille Assistant Department Manager plays a key role in keeping one of the store's most exciting departments running at its best. In this role, you'll partner closely with the Department Manager to deliver fresh, innovative, high-quality food to customers while leading the team and managing daily operations. If you're a hands-on leader who thrives in a fast-paced environment, takes pride in food quality and customer experience, and is ready to grow your management career, we'd love to have you on our team.

What You'll Do

• Provide prompt, friendly customer service, greeting customers with a smile, learning their names, and going the extra mile to make every interaction a great one
• Check daily orders, set up production timelines, and review the production list with department employees, assigning tasks for completion
• Scan the Market Grille area for items and areas that need attention, including coffee, the salad case, cleanliness, kitchen repairs, and safety issues, and assign tasks to staff accordingly
• Ensure food display cases are rotated and replenished and that the proper amount of staff are on hand to meet customer needs
• Monitor schedules, track hours for 14 and 15 year olds, and manage department overtime
• Control inventory through constant product monitoring, rotate all perishable product with every delivery, and keep the supply area clean and orderly
• Handle catering contracts and assist in putting together catering items, calculating portions as needed
• Follow all food safety guidelines and ensure department employees remain in compliance
• Handle and resolve customer issues with care and professionalism
• Suggest ad items and in-store specials, review and order department signage, and prepare intercom messages
• Assist with monthly inventory including posting invoices, counts, and intra and inter-store calculations
• Order all products and supplies for the department and train employees in department duties
• Assume management duties in the absence of the Department Manager
• Work closely with Restaurant and Service staff and assist in other areas of the store as needed
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Your Skills

• Lead and coordinate a team, maintaining high standards and a positive work environment
• Solve practical problems and interpret instructions across a variety of situations with limited standardization
• File, post, and organize materials; copy data accurately; and interview to gather basic information
• Use math skills including fractions, decimals, and percentages for scheduling, inventory, and pricing
• Guide and direct team members clearly and provide basic direction with confidence
• Communicate effectively with customers, coworkers, and store leadership

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Food Service Director; Market Grille Department Manager

Direct Reports: Department Employees

Education and Experience

High school diploma or equivalent experience required; sanitation and food safety coursework encouraged

One year of similar or related experience required

Physical Requirements

Frequently stand and walk throughout a shift in sales, food service, or delivery areas

Where applicable to the role: ability to safely use sharp knives and blades for food preparation

Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment

Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards

Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-paced role in a store kitchen environment where you'll be leading a team throughout your shift. You'll frequently work in cool conditions with exposure to dampness, equipment noise and vibrations, possible equipment movement hazards, and daily exposure to cleaning che