Market Clinical Director

ChenMed; Louisville (KY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development opportunities

Commitment to work-life balance

Job summary

A healthcare organization located in Louisville, Kentucky, is seeking a Market Clinical Director to oversee clinical outcomes and manage Medical Directors across multiple centers. The successful candidate will possess strong leadership skills and a background in internal or family medicine, with a focus on developing talent and driving clinical initiatives. Join this dynamic team to contribute to innovative healthcare solutions and improve patient outcomes.

Qualifications

• Minimum 3 years of clinical experience required; 5 years preferred.
• Strongly prefer 2 years’ experience as Medical Director or equivalent.
• Current, active license to practice in state of employment required.

Responsibilities

• Directs accountability for clinical outcomes and management of Medical Directors.
• Ensures successful clinical operations and meets earnings goals.
• Partners with Clinical COE and Talent Acquisition for clinical talent lifecycle.

Skills

Customer focus

Self-awareness

Analytical skills

Conflict management

Excellent clinical skills

Spoken and written fluency in English

Education

MD or DO in Internal Medicine, Family Medicine, Geriatrics

Board certification in related specialty preferred

Tools

Microsoft Office Suite

EMR systems

Job description

Join to apply for the Market Clinical Director role at ChenMed

Job Overview

We’re unique. You should be, too. We’re changing lives every day for both our patients and our team members. Are you innovative, entrepreneurial, with a work ethic and ambition off the charts? Do you inspire others with kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and need great people to join our team.

Responsibilities

• Directs accountability for clinical outcomes and day‑to‑day management of Medical Directors in multiple centers within the assigned market, with regular presence in the centers under direct management, and under the supervision of the Regional President.
• Ensures successful clinical operations and meets/exceeds plan market earnings.
• Manages, mentors and coaches Medical Directors in his/her assigned market to deliver outstanding clinical outcomes.
• Oversees and facilitates talent development of PCPs, NPs, and Medical Directors in his/her centers, including leading facilitated practice (physician shadowing/coaching), conducting 1:1s, executing leadership development plans and performance management.
• Cultivates a center‑level physician culture that is fully aligned with and delivering on the ChenMed core model, core values & behaviors, and service standards.
• Assists Clinical COE in training new practitioners within the assigned centers.
• Participates in recruiting and interviewing PCP and specialist candidates.
• Partners with Clinical COE and Talent Acquisition to support clinical talent lifecycle to accelerate Clinical talent growth, including hiring of PCPs, NPs, and Medical Directors, managing, and mentoring physicians, role modeling exemplary clinical leadership.
• Establishes and supports the development and cultivation of successful relationships with payers, specialists, the community, and hospitals, and drives a local social media presence as part of core responsibilities.
• Monitors and supports overall market culture, responding with urgency to workplace concerns.
• Reviews/approves center‑level referrals and provides backup for market referral and delegated utilization authorizations.

Other Duties

• Assists Regional President with market quality and performance improvement initiatives.
• Oversees monthly scorecard reviews and, in conjunction with Clinical Leadership, delivers quarterly clinical metric analysis.
• Provides training to other ChenMed entities as needed.
• Develops deep relationships with providers and key stakeholders in the market.
• Uses understanding of local market dynamics to drive clinical initiatives.
• Builds clinical credibility and trust to deepen relationships.
• Assists with implementation of cost reduction and market clinical strategies.
• Delivers outstanding clinical outcomes and service to patient panel as a PCP (20%).
• Performs other duties as assigned and modified at manager’s discretion.

Knowledge, Skills & Abilities

• Consistently demonstrates the following behavioral competencies:
  • Customer focus – Builds strong customer relationships and delivers customer‑centric solutions.
  • Demonstrates self‑awareness – Uses feedback and reflection to gain insight into personal strengths and weaknesses.
  • Ensures accountability – Holds self and others accountable to meet commitments.
  • Drives results – Consistently achieves results, even under tough circumstances.
  • Develops talent – Develops people to meet career and organizational goals.
  • Drives engagement – Creates a climate where people are motivated to achieve objectives.
  • Interpersonal savvy – Relates openly and comfortably with diverse groups.
• Technical knowledge and skills:
  • Excellent clinical skills.
  • Knowledge and experience in a managed care delivery system.
  • Knowledge of clinical outcomes and quality improvement processes.
  • Experience with population risk management or complex chronic disease care management.
  • History of being a natural teacher to fellow physicians.
• Other skills and abilities:
  • Good analytical skills.
  • Ability to build relationships with external organizations.
  • Conflict management and resolution skills.
  • Familiar with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  • Comfortable with EMR and keyboarding.
  • Ability to travel locally, regionally, and nationally up to 30% of the time.
• Spoken and written fluency in English.
• This job requires use and exercise of independent judgment.

Education and Experience Criteria

• MD or DO in Internal Medicine, Family Medicine, Geriatrics, or similar specialty required.
• A minimum of 3 years’ clinical experience required; 5 years preferred.
• Strongly prefer two (2) years’ previous experience as Medical Director or equivalent with a Medicare or Medicaid patient population.
• Board eligibility required; board certified in related specialty preferred.
• Current, active license to practice medicine in state of employment.
• High‑performing physician with a proven track record of clinical leadership experience.
• Must have completed all internal physician training and attained partnership.
• Experience with population risk management or complex chronic disease care management.
• Experience working with interdisciplinary teams in quality improvement and/or medical/healthcare leadership activities preferred.
• Preferred to be an existing high‑performing PCP partner and/or Medical Director within the ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer‑service, and cost outcomes. Preferred to have been with the organization >2 years, be a recognized leader among peers, and lead teams in quality and performance improvement initiatives.
• For specialty physicians: demonstrated leadership within specialty and superior outcomes in the ChenMed model.

Seniority Level

• Director

Employment Type

• Full‑time

Job Function

• Management and Health Care Provider

Industries

• Medical Practices

Benefits

ChenMed offers comprehensive benefits, career development and advancement opportunities, and a commitment to work‑life balance. Join our team to make a difference in people’s lives every day.