Market Access - Contract Operations Specialist

AstraZeneca plc; Boston (MA); On-site; USD 82,000 - 122,000; Full time

Benefits offered by this job

Incentive bonuses

Health benefits

Paid time off

Job summary

AstraZeneca plc in Boston, based at Alexion’s headquarters, is seeking a Contract Operations professional reporting to the Director, Contract Operations. You will support dispute resolution, SOX controls, government pricing, IRA compliance, and contract insights to improve execution, compliance, and decision-making across cross-functional teams.

Responsibilities include: resolving market access disputes, coordinating payment approvals, assisting with Government Pricing data validation, audit

Qualifications

• 3+ years of experience in a business, finance, or healthcare admin role.
• Experience in market access, government pricing, or pharmaceutical contracting is preferred.
• Proficiency with data validation, process documentation, and operational reporting is helpful.

Responsibilities

• Operational dispute resolution to identify, investigate, and resolve market access disputes.
• SOX compliance support including maintenance of internal controls and documentation.
• Coordinate payment approvals and troubleshoot payment issues.
• Assist with vendor and customer system setup and tracking of invoices to budget.
• Support Government Pricing, pricing validation, and reconciliation activities.

Skills

Attention to detail

Organizational skills

Analytical thinking

Cross-functional collaboration

Communication skills

Excel proficiency

Problem solving

Education

Bachelor’s degree in business or related field

Tools

Microsoft Excel

Word

PowerPoint

SAP

Job description

This is what you will do:

This role is based in Alexion’s Boston headquarters and reports to the Director, Contract Operations.

You will be responsible for:

• Operational dispute resolution: Support the identification, investigation, documentation, and resolution of market access operational disputes to help ensure issues are addressed accurately and in a timely manner.
• SOX compliance support: Follow established internal controls, maintain required documentation, and assist with periodic reviews to help ensure compliance with company policies and regulatory expectations.
• Payment approvals coordination: Accelerate internal approvals, trouble‑shoot payment related issues internally and externally.
• Vendor and customer system setup assistance and validating and tracking of vendor invoices to budget.
• Tricare, VA IFF and Government Pricing process support: Provide assistance with data review, pricing and process coordination, checklists and reconciliation activities, and issue follow‑up to ensure the completeness, accuracy, and timeliness of deliverables.
• Audit readiness and support: Prepare documentation, gather records, respond to information requests, and support internal and external audit activities, including remediation follow‑up where applicable.
• Government Pricing validation support: Partner with Government Pricing to review data inputs, assist with reconciliations, identify discrepancies, and help confirm that pricing‑related operational processes align with business and compliance requirements.
• IRA operational support: Contribute to activities related to the Inflation Reduction Act by supporting data review, process coordination, and implementation efforts tied to evolving requirements.
• Agreement insights: Assist in reviewing contract‑related information, identifying trends or issues, and supporting stakeholders with operational insights that improve execution, compliance, and decision‑making.
• Maintain and update approved Executive Pricing Committee (EPC) and Advanced Customer Engagement Review Team (ACERT) business case records on a regular basis.
• Maintain the U.S. WAC Launch Price and U.S. WAC Price Change SOPs. Collaborate with cross‑functional stakeholders to create or assess required changes and ensure the SOPs remain current, accurate, and aligned with applicable business and governance requirements.
• Other duties as assigned

You will need to have:

• 3+ years of experience with a Bachelor’s Degree in business, finance, accounting, healthcare administration, economics, or related field preferred. Equivalent relevant experience may also be considered.
• Experience in market access, government pricing, pharmaceutical contracting, SOX controls, or other regulated operational environments is preferred.
• Technical skills: Proficiency in Microsoft Excel and experience with data validation, process documentation, and operational reporting are helpful.
• Core capabilities: Strong attention to detail, organizational skills, analytical thinking, and the ability to manage multiple priorities in a compliance focused environment.
• Communication: Effective written and verbal communication skills with the ability to work collaboratively across cross‑functional teams and third‑party vendors.
• Ability to prioritize and multi‑task various types of payments timely while ensuring accuracy.
• Proficiency in Excel, Word, PowerPoint required; SAP preferred
• Strong analytical, problem solving, judgement and decision‑making skills.
• Demonstrates integrity, flexibility, and a strong work ethic.
• Ability to work in a fast‑paced team environment requiring excellent communication skills.
• Must be detail oriented and manage workload to specific deadlines.
• Remains flexible and adaptive to changing business requirements and processes.
• The duties of this role are generally conducted in an office environment. As is typical of an office‑based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non‑linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

We would prefer you to have:

• Experience in Pharmaceutical Industry with knowledge around Commercial Contracting and Government Price reporting preferred.
• Good working knowledge of various Contracting and Rebate payment systems preferred.
• Compliance mindset: Demonstrates a strong commitment to accuracy, documentation, internal controls, and process discipline.
• Collaboration: Works effectively with stakeholders across Market Access, Government Pricing, Finance, Compliance, and other relevant teams.
• Judgment and escalation: Recognizes issues, evaluates risks appropriately, and escalates exceptions in a timely manner.
• Adaptability: Shows curiosity and willingness to learn evolving requirements related to Government Pricing, the IRA, and broader US Market Access operations.
• Confidentiality: Handles sensitive commercial and pricing information with discretion and professionalism.

The annual base pay (or hourly rate of compensation) for this position ranges from $81,593 to $122,389. Our positions offer eligibility for various incentives—an opportunity to receive short‑term incentive bonuses, equity‑based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.

Date Posted

09-Nov-2026

Closing Date

22-Nov-2026

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.