Marine Parts Sales Pro with Inventory Focus

Bass Pro Shops; Duluth (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Part Sales associate in Duluth, GA to maintain boat, motor, trailer and ATV parts inventory and assist customers with purchases or questions.

The role involves handling inquiries, processing transactions, PO creation, receiving parts, data entry in IDS, and ensuring accurate shipments and inventory integrity. Strong customer service and basic math/communication skills are required.

Qualifications

• Ability to calculate figures such as discounts or percentages and make change to customers.
• Ability to communicate in a friendly and professional manner to customers and associates.
• Good phone etiquette.
• Ability to establish and maintain effective working relationships with Management, coworkers and customers.
• Ability to operate computer and perform data entry functions; Marine knowledge helpful.

Responsibilities

• Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.
• Receives inquiries from customers requesting retail parts, price quotes or general information either by phone or at the parts counter.
• Researches customer inquiries using Internet sites, manufacturer contact or on-site reference materials.
• Performs part sales transactions either on the phone or at the parts counter.
• Safeguards funds received and perform till reconciliation procedures on a daily basis.
• Creates purchase orders to buy parts needed for stock or work order requirements and forward orders to vendors.
• Receives parts ordered and check shipping documents vs. merchandise/quantities received for accuracy.
• Performs data entry of parts received into the IDS inventory tracking system.
• Places merchandise received in designated location for easy retrieval.
• Verifies and validates receipt of payment in full before special order parts are shipped.
• Issues parts to technicians and riggers as per work order requirements and logs them in IDS.
• Verifies and completes refund transactions on returned parts or cancellations.
• Ensures returned and warranty parts are sent back to the vendor and credit is received.
• Prepares for and conducts required parts inventories as per schedules.
• Reports and reconciles inventory shortages or variances.
• Maintains a clean and professional work area.
• ALL OTHER DUTIES AS ASSIGNED.

Skills

Math & cash handling

Customer service

Phone etiquette

Communication

Relationship building

Data entry

Marine knowledge

Education

High School diploma or equivalent

Job description

Bass Pro Shops is seeking a Part Sales associate in Duluth, GA to maintain boat, motor, trailer and ATV parts inventory and assist customers with purchases or questions.

The role involves handling inquiries, processing transactions, PO creation, receiving parts, data entry in IDS, and ensuring accurate shipments and inventory integrity. Strong customer service and basic math/communication skills are required.