Marina Operations Director - Wahweap - Lake Powell

Aramark; Page (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Aramark is seeking a Marina Operations Director for Wahweap at Lake Powell, Page, AZ. The role leads the LPRM operations, develops team members, and drives service quality across boat rentals, lodging, dining and tours.

You will own performance reviews, optimize core processes, manage client relationships, and implement best practices to grow the account base and improve retention while ensuring compliance and on-time daily operations.

Qualifications

• At least five years of operations management experience.
• Bachelor's degree or equivalent experience.
• High energy level with a proven track record for growing business.
• Outstanding interpersonal and communications skills.
• Ability to lead in a diverse environment with focus on client and guest service.
• Available to work nights, weekends, and holidays as needed.

Responsibilities

• Maintain wage and hour compliance for local employees.
• Coordinate payroll functions and distribution.
• Develop and maintain client relationships to grow base business.
• Lead business reviews and liaise with key clients in the local market.
• Analyze performance data and actions to optimize routes, pricing, inventory, waste, and labor costs.
• Recruit, hire, train, coach, and develop management staff and front-line personnel.
• Optimize core processes and improve client relationships and opportunities.
• Ensure daily operations are maintained as scheduled.

Skills

Operations management

Leadership

Communication

Client service

Team development

Education

Bachelor's degree or equivalent

Job description

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Title: Marina Operations Director - Wahweap - Lake Powell

Requisition #: 666944

Location: Page, AZ, US, 86040

Description:

Job Description

Wahweap is located in northern Arizona area on the Utah state border. It is home to Lake Powell Resorts & Marinas, which is open year-round. At LPRM, you will find the largest marina on the lake, as well as boat rental operations. Marina services are available for visitors’ personal boats. In addition to the boat operations, Wahweap has a 350-guest room lodge, campground, several restaurants and gift shops, and offers boat tours on the Lake.

The L2 Operations Manager II is responsible for ensuring the quality of Aramark’s products and services meet or exceed customer expectations. This opportunity will focus on developing team members, identifying ways to increase the quality of customer service, and implementing best practices across all levels.

Job Responsibilities

• Maintain and follow all wage & hour compliance for local employees
• Conduct all required new hire paperwork and maintain employee files for employees on-site
• Coordinate payroll functions and check distribution.
• Assist leadership on special projects
• Develops and maintains client relationships to grow base business and improve retention of account base.
• Accountable for business reviews and key interactions with key clients within the local market.
• Reviews and analyzes business performance using plan data and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, waste reduction, and labor costs, which would positively impact the business.
• Responsible for recruiting, hiring, training, coaching, and counseling management staff and front-line personnel to provide ongoing support and development.
• Optimize core processes and positively influence client relationships and business opportunities.
• Owns and fosters effective communication at all levels of the organization.
• Ensures daily operations are maintained as scheduled.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• At least five years’ experience in operations management in a related field

• Requires a bachelor's degree or equivalent experience

• High energy level that is communicated to the team and exhibits a proven track record for growing business.

• Outstanding interpersonal and communications skills (both verbal and written)

• Ability to lead in a diverse environment with a focus on client and guest service

• Candidates must be available to work nights, weekends, and holidays as needed.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .

Nearest Major Market: Flagstaff
Nearest Secondary Market: Sedona