Marina Manager

Blt Management LLC; Stamford (CT); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Housing Discount at BLT Properties

Job summary

BLT Management LLC in Stamford, CT is seeking a polished Marina Manager to lead Harbor Point Marinas' daily operations and elevate service standards.

You will oversee occupancy, leasing, safety, and guest relations, delivering a luxury white-glove experience to tenants and visitors while coordinating maintenance and events.

Qualifications

• Bachelor’s degree preferred; equivalent experience considered.
• 5+ years in marina operations, hospitality, or property operations.
• Strong understanding of marina operations and boating safety.
• Excellent hospitality and customer service with a luxury mindset.
• Proven leadership and team management abilities.
• Flexible schedule including weekends/evenings/holidays.
• Proficiency in MS Office and marina management systems.

Responsibilities

• Lead the daily operations of Harbor Point Marinas with exceptional service standards.
• Deliver a luxury white-glove experience to tenants, guests, and residents.
• Oversee occupancy, slip assignments, and seasonal leasing activities.
• Ensure safe and efficient docking operations and safety compliance.
• Supervise marina staff and maintain professional customer service.
• Maintain docks and common areas to a first-class standard.
• Coordinate maintenance, vendor relationships, and improvements.
• Address customer requests and operational issues promptly.
• Monitor safety, environmental, and company policy compliance.
• Assist in planning marina events and community engagement.
• Collaborate with BLT management, security, and leadership teams.
• Track performance, occupancy, and reporting metrics.
• Support budgeting, inventory, and expense management.

Skills

Marina operations

Hospitality management

Leadership

Customer service

Budgeting

Communication

Education

Bachelor’s degree preferred

Tools

Marina management systems

Microsoft Office

Job description

Job Title: Marina Manager

Location: Stamford, CT

We are seeking a polished, service-oriented Marina Manager to oversee the operations and customer experience of Harbor Point Marinas. This individual will lead the day-to-day management of the marinas with a strong focus on operational excellence, hospitality, and delivering a high-end white glove experience for marina tenants, residents, and guests.

The Marina Manager will be responsible for overseeing marina operations, customer relationships, leasing activity, and overall service standards while ensuring the marinas are maintained to the highest level.

Responsibilities of the Marina Manager:

• Lead the daily operations of Harbor Point Marinas, ensuring exceptional service standards and smooth operational execution.
• Deliver a luxury-level white glove experience to marina customers, guests, residents, and visitors.
• Oversee marina occupancy, slip assignments, seasonal leasing, and customer onboarding processes.
• Ensure safe and efficient docking operations and adherence to marina safety protocols.
• Supervise marina operations staff and maintain high standards of professionalism, responsiveness, and customer service.
• Maintain marina facilities, docks, and common areas to ensure a clean, organized, and first-class environment.
• Coordinate maintenance projects, vendor relationships, and operational improvements.
• Address customer requests, concerns, and operational issues promptly and professionally.
• Monitor marina operations to ensure compliance with safety regulations, environmental standards, and company policies.
• Assist in planning and coordinating marina events, activations, and community engagement initiatives.
• Collaborate with BLT property management, security, maintenance, and leadership teams to support overall operational goals.
• Track operational performance, occupancy levels, and marina reporting metrics.
• Support budgeting, inventory oversight, and expense management related to marina operations.

Requirements of the Marina Manager:

• Bachelor’s degree preferred; equivalent experience considered.
• 5+ years of experience in marina operations, hospitality management, property operations, or a related field.
• Strong understanding of marina operations and boating safety procedures.
• Exceptional hospitality and customer service skills with a luxury service mindset.
• Proven leadership and team management abilities.
• Strong communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities while maintaining a high level of professionalism and attention to detail.
• Proficiency in Microsoft Office and marina management systems preferred.
• Flexible schedule with availability to work weekends, evenings, and holidays as needed.

Benefits Provided to the Marina Manager:

• Competitive salary with potential for bonus
• Medical Insurance
• Dental Insurance
• Vision Plan
• 401k Plan
• Life Insurance
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Tuition Reimbursement
• Housing Discount at BLT Properties

BLT is an equal opportunity employer.