Marina Guest Experience Specialist

Kaizen Lab Inc.; Washington (District of Columbia); On-site; USD 20,664 - 27,552; Full time

Job summary

Kaizen Lab Inc. is seeking a Marina Guest Service Associate / Dockhand in Washington, DC. The role involves providing exceptional customer service, assisting boaters with docking and pump outs, and maintaining a clean dock area. Candidates should have a high school diploma and enjoy working outdoors. Knowledge of boating terms is desirable. This position requires effective communication and the ability to handle cash transactions. Join a friendly team dedicated to service excellence!

Qualifications

• High school diploma or general education degree (GED).
• Knowledge of boating or boating terms is desirable.
• Enjoy providing excellent customer service.
• Comfortable being outdoors and on your feet.

Responsibilities

• Provide exceptional customer service to boaters.
• Assist with boat docking and pump outs.
• Maintain a clean and organized dock area.
• Accurately record sales and maintain financial records.
• Assist arriving boaters by directing them to their designated slip.

Skills

Customer service

Boating knowledge

Cash handling

Electrical troubleshooting

Education

High school diploma or GED

Job description

Kaizen Lab Inc. is seeking a Marina Guest Service Associate / Dockhand in Washington, DC. The role involves providing exceptional customer service, assisting boaters with docking and pump outs, and maintaining a clean dock area. Candidates should have a high school diploma and enjoy working outdoors. Knowledge of boating terms is desirable. This position requires effective communication and the ability to handle cash transactions. Join a friendly team dedicated to service excellence!