Margin Call Operations Clerk, Futures Operations

Mizuho; Chicago (IL); Hybrid; USD 100,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

Discretionary bonus

Competitive benefits package

Job summary

The Margin Call Operations Clerk at Mizuho supports daily futures margin activities with a focus on accuracy and regulatory controls. The role requires judgment and flexibility to cover overnight shifts from 3:00 a.m. to 11:00 a.m.

as needed, ensuring timely reviews and issue resolution. Key responsibilities include ensuring margin and collateral requirements are met, maintaining audit evidence, and driving process improvements while coordinating with internal teams and clients.

Qualifications

• 4–10+ years in margin, clearing, or related futures ops at an FCM, broker‑dealer, exchange, or clearinghouse preferred.
• Strong knowledge of margin methodologies, exchange margin tools, initial/variation margin, intraday calls, and collateral management.
• Strong understanding of futures products, margin requirements, client balances, and related workflows.
• Working knowledge of regulatory requirements, internal controls, audit readiness, and manual updates.
• Sharp, decisive, and detail‑oriented in high‑pressure overnight situations.
• Aptitude for automation, process improvement, and efficiency while maintaining controls.
• Strong communication, analytical, organizational, and problem‑solving skills.
• Self‑starter with ownership, judgment, integrity, professionalism, teamwork, flexibility, and dependability.
• Comfort working overnight/non‑standard hours, including 3:00 a.m. to 11:00 a.m. coverage and U.S. holidays as needed.
• General knowledge to assist with client statement inquiries, including fees, commissions, balances, and account activity.
• Strong GMI knowledge preferred; similar Futures operations platforms beneficia

Responsibilities

• Support daily margin call review, issuance, follow-up, escalation, and resolution within required deadlines.
• Apply regulatory, exchange, internal control, and client requirements related to margin and collateral.
• Perform quality control, document exceptions/manual updates, maintain audit evidence, and elevate issues appropriately.
• Support collateral funding, client balances, and time-sensitive issue resolution with internal teams and clients.
• Identify automation and process‑improvement opportunities to improve efficiency and reduce operational risk.
• Support CSG tasks, including portal setup, statement inquiries, and other assigned duties.
• Provide overnight backup coverage from 3:00 a.m. to 11:00 a.m. as needed.

Skills

Margin operations

Regulatory knowledge

Audit readiness

Process improvement

Attention to detail

Overnight coverage

Communication skills

Problem-solving

Tools

GMI knowledge

Job description

Summary:

The Margin Call Operations Clerk supports daily Futures Operations client margin activity with focus on accuracy, regulatory/internal controls, audit readiness, and process improvement. The role requires sound judgment and flexibility to support overnight backup coverage from 3:00 a.m. to 11:00 a.m. as needed.

Major Responsibilities:

• Support daily margin call review, issuance, follow-up, escalation, and resolution within required deadlines.
• Apply regulatory, exchange, internal control, and client requirements related to margin and collateral.
• Perform quality control, document exceptions/manual updates, maintain audit evidence, and elevate issues appropriately.
• Support collateral funding, client balances, and time-sensitive issue resolution with internal teams and clients.
• Identify automation and process‑improvement opportunities to improve efficiency and reduce operational risk.
• Support CSG tasks, including portal setup, statement inquiries, and other assigned duties.
• Provide overnight backup coverage from 3:00 a.m. to 11:00 a.m. as needed.

Qualifications/Skills:

• 4–10+ years in margin, clearing, or related futures operations at an FCM, broker‑dealer, exchange, or clearinghouse preferred.
• Strong knowledge of margin methodologies, exchange margin tools, initial/variation margin, intraday calls, and collateral management.
• Strong understanding of futures products, margin requirements, client balances, and related workflows.
• Working knowledge of regulatory requirements, internal controls, audit readiness, and manual updates.
• Sharp, decisive, and detail‑oriented in high‑pressure overnight situations.
• Aptitude for automation, process improvement, and efficiency while maintaining controls.
• Strong communication, analytical, organizational, and problem‑solving skills.
• Self‑starter with ownership, judgment, integrity, professionalism, teamwork, flexibility, and dependability.
• Comfort working overnight/non‑standard hours, including 3:00 a.m. to 11:00 a.m. coverage and U.S. holidays as needed.
• General knowledge to assist with client statement inquiries, including fees, commissions, balances, and account activity.
• Strong GMI knowledge preferred; similar Futures operations platforms beneficia

The expected base salary ranges from $100,000 - $160,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

Other requirements

Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in‑office requirements that will be communicated to you as part of the recruitment process.

Company Overview

Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho’s 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com.

Mizuho Americasoffers a competitive total rewards package.

We are an EEO/AA Employer -M/F/Disability/Veteran.

We participate in the E-Verify program.

We maintain a drug‑free workplace and reserve the right to require pre‑ and post‑hire drug testing as permitted by applicable law.