MARGARITAVILLE - ASSISTANT DOCUMENTATION PURSER

Ismira; United States; Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Free accommodation

Free meals and Wi-Fi for crew

Industry leading salaries and benefits

Excellent tips

Crew career progression

Crew recognition programs

Memorable work–travel experiences

Job summary

Margaritaville at Sea is seeking an Assistant Documentation Purser to support the Documentation Purser in preparing and organizing all documentation for ship clearance with Port Authorities.

You will assist in ensuring immigration and customs paperwork is accurate, complete, and submitted on time. This role offers growth opportunities aboard a cruise ship with competitive pay and crew benefits.

Qualifications

• Minimum 21 years old.
• Good level of English.
• High school diploma or equivalent; Associate degree preferred.
• Experience in immigration, customs documentation, or administrative/compliance roles preferred.
• Data organization skills.
• Hands-on experience with MS Office and MS Excel.
• Proficient typing and editing skills.
• Interpersonal and customer service skills.
• Clear written and verbal communication.
• Experience on ships or in travel/immigration contexts is a plus.

Responsibilities

• Support coordination between ship and shoreside personnel (Port Agent, Customs & Immigration) at ports of call.
• Assist in preparing and reviewing documentation for ship clearance.
• Attend clearance procedures with Ship’s Agent and Port Authorities as required.
• Collect and verify guest immigration documentation during embarkation.
• Audit immigration data and follow up on missing information.
• Escalate incomplete documentation to senior management for review.
• Balance passenger counts and prepare/export arrival and departure manifests.
• Distribute manifests to corporate office, Customs, and Port Agent.
• Coordinate documentation with Port Agent during medical emergencies.
• Ensure landings are documented via AMS Editrade or forms.

Skills

Interpersonal skills

Customer service

Communication (written and verbal)

Problem solving

Data organization

Education

High school diploma or equivalent

Associate degree preferred

Tools

MS Office

MS Excel

Job description

We are hiring for an Assistant Documentation Purserposition for cruise company Margaritaville at Sea!

At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here

As an Assistant Documentation Purser, you will support the Documentation Purser in preparing and organizing all documentation required for the ship’s clearance with Port Authorities. You will assist in ensuring that all paperwork related to Immigration and Customs is accurate, complete, and submitted within required deadlines.

Benefits to work on board Margaritaville at Sea?

• cruise line founded by former crew member
• Embrace the Margaritaville lifestyle and deliver the FUN
• Free accommodation, food and Wi-Fi for crew
• Industry leading Salaries and Benefits + excellent tips
• Focused on Crew Career Progression
• Great Crew Recognition Programs and friendly atmosphere
• Make Memories combining Work and Travel

RESPONSIBILITIES:

• Support coordination between the ship and shoreside personnel (Port Agent, Customs & Immigration) at all ports of call
• Assist in preparing and reviewing all documentation required for ship’s clearance
• Attend clearance procedures with the Ship’s Agent and Port Authorities as required
• Collect and verify guest immigration documentation during embarkation
• Audit immigration data entered into the system and follow up with guests to obtain missing information
• Escalate incomplete or problematic documentation to senior management for review
• Assist in balancing passenger counts and preparing/exporting arrival and departure manifests
• Distribute required manifests to corporate office, Customs, and Port Agent
• Support coordination with the Port Agent in case of medical emergencies
• Ensure all landings are properly documented via AMS Editrade system or standard forms
• Assist in preparing and submitting Non-Revenue Manifests
• Coordinate documentation for Reduced Rate Sailing (crew members, vendors, etc.) with corporate office
• Assist Customs & Immigration Officials and Port Agent during ship clearance procedures
• Notify relevant onboard departments upon receipt of official clearance

• etc.

REQUIEREMENTS:

• Minimum 21 years old
• Relevant ship experience is preferred
• Good level of English language
• High school diploma or equivalent is required.
• Associate degree is preferred.
• Experience in immigration, customs documentation, or administrative/compliance roles preferred
• Data organization skills.
• Hands-on experience with MS Office and MS Excel.
• Proficient typing and editing skills.
• Interpersonal and customer service skills.
• Ability to communicate clearly both written and verbal and interact effectively internally and externally.
• Must possess problem-solving skills, able to identify and resolve issues in a timely manner.

Join "Margaritaville at Sea" and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a fast growing company that offers opportunities for advancement!

NOTE: Nationalities that we can process: