Manvel Seafood - Perishables Rep - Part-Time

H.E.B.; Manvel (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant community where people come first! As a Perishable Representative, you'll be at the forefront of providing exceptional customer service while ensuring our fresh products are well-stocked and beautifully presented. This role not only involves preparing and merchandising fresh items but also emphasizes the importance of food safety and sanitation. You'll thrive in a fast-paced environment, engaging with customers and helping them find exactly what they need. With a commitment to quality and a passion for results, you'll contribute to making this company a leader in omnichannel retailing. If you're ready to work hard and have fun, this opportunity is perfect for you!

Qualifications

• High school diploma required; strong customer service and communication skills.
• Ability to work in a fast-paced environment is essential.

Responsibilities

• Provide superior customer service and assist customers with selections.
• Prepare, package, and merchandise fresh products daily.

Skills

Customer Service Skills

Communication Skills

Planning and Organizing Skills

Reading and Writing Skills

Interpersonal Skills

Ability to Work in Fast-Paced Environment

Education

High School Diploma

Tools

Telxon

ACR

Label Machine

Job description

Responsibilities

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:

1. HEART FOR PEOPLE... commitment to work hard to make sure People come first?
2. HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
3. PASSION FOR RESULTS... initiative to step up and do what needs doing?

We are looking for:

1. a high school diploma; customer service and communication skills
2. ability to work in a fast-paced environment

What is the work?

Customer Service:

1. Provides superior customer service
2. Takes orders from customers by telephone or in person
3. Answers customer questions regarding products and assists them with selections

Food Service:

1. Prepares, packages, and merchandises fresh product
2. Slices, packages, labels, and rotates products
3. Scans in items on Telxon for production
4. Assists in technical areas as needed

Sales:

1. Merchandises product effectively
2. Uses suggestive selling techniques to meet customer needs and build department sales
3. Makes regular announcements related to freshly-produced items, and to increase sales

Food Safety / Sanitation:

1. Cleans and sanitizes display cases; properly operates / maintains equipment
2. Complies with H-E-B food safety and sanitation standards
3. Complies with departmental SOPs and store operating procedures

Additional Department-Specific Responsibilities:

1. Aguas:
   Peels, cuts, and chops fresh fruits and vegetables
   Prepares fresh specialty drinks and food products specific to the Aguas department
2. Floral:
   Designs floral arrangements; provides a variety of fresh, quality products
   Designs and executes merchandising programs
   Tracks seasonal record when appropriate
3. Market:
   Cuts, trims, and prepares meat for service meat counter and self-service counter
   Ensures proper product rotation and storage
   Maintains coolers and freezers
   Weighs, prices, and packages selections
   Operates power meat prep and process equipment
4. Produce:
   Stocks and rotates product to ensure freshness
   Assists floral department when needed
   Communicates product knowledge to customers by explaining and providing samples
   Cuts, wraps, and prices produce to be placed on sales floor
   Maintains signing program
5. Seafood:
   Knowledgeable about various fish and shellfish
   Weighs, prices, and packages selections
   Maintains coolers and freezers

What is your background?

1. Minimum age 18 (mandatory)
2. High school diploma (or equivalent)
3. Completion of Company Orientation and Safety Training

Do you have what it takes to be a fit as an H-E-B Perishable Representative?

1. Computer systems knowledge (Telxon, ACR, label machine)
2. Strong customer service skills
3. Communication and interpersonal skills
4. Reading and writing skills
5. Planning and organizing skills

Can you...

1. Function in a fast-paced, retail environment
2. Work with Customers, staying attentive to their needs
3. Perform the following, based on your Department

Market:

1. Constantly reach at waist
2. Frequently stand, walk, pivot, push / pull arms, grasp, cervical flexion
3. Frequently be exposed to wet, cold conditions
4. Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
5. Occasionally be exposed to hot conditions, ambient temperatures, loud noise
6. Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs

Seafood:

1. Constantly reach at waist
2. Frequently stand, walk, pivot, push / pull with arms, grasp
3. Frequently be exposed to wet, cold conditions
4. Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
5. Occasionally be exposed to hot conditions, ambient temperatures, loud noise
6. Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs

* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

05-2014