Manufacturing Technician - Process, 3rd Shift

Schott North America; Southbridge (MA); On-site; USD 41,328 - 46,838; Full time

Benefits offered by this job

Unique corporate culture

Equity, diversity, and inclusion initiatives

Job summary

Schott North America is seeking a process support technician in Southbridge, MA, to monitor production processes and assist in implementation of new methodologies. The ideal candidate will have at least two years of manufacturing experience and strong communication skills.

The position offers a competitive hourly pay range of $30.00 to $34.00, influenced by skills and experience. Enjoy a unique corporate culture that emphasizes equity, diversity, and inclusion.

Qualifications

• Minimum two years' experience in manufacturing, process support, or similar technical role.
• Experience with TWI, Lean systems, or structured training programs is highly desirable.
• Proficiency in process documentation (SOPs, WI, Procedure Documentation).

Responsibilities

• Monitor production processes to ensure adherence to procedures and safety standards.
• Assist in the implementation of new processes or equipment.
• Identify waste and improvement opportunities using Lean tools.

Skills

Technical problem-solving ability

Strong communication skills

Ability to work cross-functionally

Attention to detail

Education

High school diploma or equivalent

Technical degree or certifications

Job description

About us

Our Business Unit Lighting and Imaging offers smart solutions for light delivery and image transmission in demanding environments - from medical devices, industrial, and safety applications to aviation and automotive. With manufacturing sites in Europe and North America, and supported by SCHOTT's global sales network, we are a leading supplier of high-quality fiber optic and LED components.

Your Contribution

• Monitor, and evaluate production processes to ensure adherence to procedure, safety, quality, and efficiency.
• Identify process deviations and respond as per production standard.
• Assist with trials, validations, and implementation of new processes or equipment.
• Support root‑cause investigations (such as A3, 5Y), and corrective/preventive actions (CAPA).
• Assist in development and deliver operator training using Job Instruction (JI), Job Methods (JM), and Job Relations (JR) standards.
• The ability to conduct audits from documents such as Work Instruction, JIB's, or Procedure documents.
• Create, maintain, and update standard work documents and work instructions.
• Maintain process documentation, including, work instructions, check sheets, JIB's, and process flow diagrams.
• Ensure documentation accuracy and compliance with internal and regulatory standards.
• Participate in audits and support documentation readiness.
• Identify waste and improvement opportunities using Lean tools such as 5S, value‑stream mapping, and Kaizen events.
• Lead or support continuous improvement events targeting productivity, safety, and quality.
• Collaborate with engineering teams and operations to implement process improvements.
• Support safety initiatives, risk assessments, and incident investigations.
• Verify process compliance through routine audits and floor checks.
• Work with supervisors to support production, engineering, and maintenance teams to meet short‑and long‑term production goals.
• Supports employee training initiatives by coordinating sessions, maintaining accurate training records, and ensuring compliance with all required documentation.

Your Profile

• High school diploma or equivalent required; technical degree or certifications preferred.
• Minimum two (2) years' experience in manufacturing, process support, or similar technical role.
• Experience with TWI, Lean systems, or structured training programs is highly desirable.
• Strong communication and interpersonal skills (able to train, coach, and influence).
• Must be able to read, write, and speak English.
• Technical problem‑solving ability with sharp attention to detail.
• Proficiency in process documentation (SOPs, WI, Procedure Documentation).
• Solid understanding of Lean principles and continuous improvement methodology.
• Ability to interpret process data, charts, and metrics.
• Comfortable working in a fast‑paced manufacturing environment.
• Ability to work cross‑functionally and build productive working relationships.
• Ability to work on the production floor, including standing, walking, and lifting moderate loads.
• Willingness to work designated shift and support additional hours as required.
• Due to the nature of the work performed at this facility. US Person status may be required.

Hourly Pay Range: $30.00-$34.00
Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience.

Your Benefits

At SCHOTT, you can expect a unique corporate culture where we emphasize equity, diversity, and inclusion. We know: motivated and committed employees are the precondition for the success of our company.

Please feel free to contact us

You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future. Do you want to be successful with us? Then, please send us your application.