Manufacturing Technical Specialist I

Acuity Inc; Crawfordsville (IN); On-site; USD 41,600 - 74,900; Full time

Benefits offered by this job

Health care

Dental coverage

Vision plans

401(k) benefits

Commissions/incentive compensation

Job summary

Acuity Inc. is seeking a Technical Specialist to support its Indiana Production Facility in Crawfordsville. The role requires a mix of technical support and collaboration in enhancing production and manufacturing efficiencies.

This position includes resolving test issues, maintaining systems, and ensuring quality control. Applicants should have a high school diploma and relevant experience, with preference for candidates holding an associate’s degree. The salary range is $41,600 to $74,900 based on experience and location.

Qualifications

• Minimum 6 months to 1 year of experience in a relevant role.
• Knowledge or familiarity with automatic production tests for electronics.
• Strong desire to learn and grow.

Responsibilities

• Resolve production end‑of‑line test issues.
• Maintain end‑of‑line test systems.
• Provide production test support and troubleshoot test failures.
• Support Quality team’s initiatives.
• Collaborate with Test Development Engineering.

Skills

Good communication

Problem-solving

Technical knowledge

Education

High school diploma or equivalent

Associate’s degree in a technical field

Job description

Work location:

• This position may be based anywhere in the United States and includes travel as part of the responsibilities.
• This position requires on-site presence in Crawfordsville, IN, following a hybrid work model.
• This position requires on-site presence in Crawfordsville, IN, and must report to the office every business day.

Job Summary

The Technical Specialist will support Acuity's Indiana Production Facility (IPF) and provide day‑to‑day support necessary for maintaining production and manufacturing efficiencies. The role involves working with Test Development Engineering to resolve end‑of‑line test software issues, validate new automated test systems, report hardware and software bugs, ensure resolution prior to production release, upgrade existing test systems, support production testing issues, and contribute to initiatives that improve quality, reduce cost, and increase throughput and efficiencies.

Key Tasks & Responsibilities

Essential Functions: 90%

• Resolve production end‑of‑line test issues and, when needed, elevate complex problems to higher‑level or other support teams.
• Maintain end‑of‑line test systems, install new PCs, update test software, and validate to ensure optimal performance.
• Provide production test support and troubleshoot test failures.
• Support the Quality team’s initiatives, goals and objectives, ensuring products are tested correctly to prevent escapes to customers.
• Troubleshoot and root cause production test system faults, deploy, test and validate improvements, and contribute to CAPA and 5‑Whys initiatives.
• Collaborate with Test Development Engineering to validate and release new test systems into production.
• Participate in continuous improvement events such as Kaizen and 5S.
• Train test systems users in new hardware, software or best practices to improve technical literacy and efficiency.
• Assist test systems users in resolving hardware, software or network issues.
• Monitor performance of new testers deployed for new products, ensuring issues detected are mitigated without past‑due action or downtime.

Essential Functions: 10%

• Support new product introduction and launch to production.
• Work with local vendors and fab houses to create testing jigs to reduce cost.
• Create LPM for new CI codes.
• Assist in the creation, compilation and upload of luminary model codes for LPM creation.

Skills and Minimum Experience Required

• High school diploma plus relevant knowledge and experience or equivalent.
• Key skills include good communication, problem‑solving and technical knowledge.
• Minimum 6 months to 1 year of experience in a relevant role (experience in manufacturing or electronics is a plus).
• Knowledge or familiarity with automatic production tests for electronics.
• Strong desire to learn and grow.
• Knowledge of Microsoft Office Suite.

Preferred

• Associate’s degree in a technical field and 1–2 years of experience in a production facility.
• Familiarity with production test equipment.
• Continual improvement and team mindset, teachable and works well with others.

The range for this position is $41,600.00 to $74,900.00. Placement within this range may vary depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401(k) benefits, and commissions/incentive compensation depending on the role.

We value diversity and are an equal‑opportunity employer. All qualified applicants will be considered for employment without regard to race, color, age, gender, sexual orientation, gender identity or expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

Accommodation for Applicants with Disabilities: As an equal‑opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922‑9000 and select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.