Manufacturing Support Technician

GE HealthCare; Oak Creek (WI); On-site; USD 52,000 - 75,000; Full time

Job summary

GE HealthCare in Oak Creek, Wisconsin, seeks a Manufacturing Support Technician to assist the Patient Care Solutions repair line. You will set up data acquisition equipment, run tests, conduct experiments, and document results while coordinating with other departments to ensure an orderly flow of materials and information.

Responsibilities include troubleshooting to subsystem level, analyzing test data to draw conclusions, and providing technical assistance to customers, field personnel, and

Qualifications

• Associate degree or HS diploma with 2 years of technical experience.
• Ability to troubleshoot at subsystem and system level.
• Ability to draw conclusions from test data and deviations.

Responsibilities

• Test production assemblies and sub-assemblies for correct operation.
• Interface with other departments to ensure smooth material flow.
• Construct and evaluate engineering models as needed.
• Perform routine troubleshooting and root-cause analysis.
• Conduct tests and experiments; report conclusions.
• Evaluate software/hardware and plan improvements.
• Contribute to internal/external documentation.
• Provide technical assistance by phone or in person.

Skills

Troubleshooting

Test data analysis

Technical communication

Problem solving

Education

Associate degree

High School diploma + 2 years technical experience

Bachelor’s degree in Manufacturing/Engineering/Technology

Tools

Siebel

Oracle

Job description

Job Description Summary

As a Manufacturing Support Technician, you will support our Patent Care Solutions repair team by performing diverse and complex assignments in support of GE HealthCare product development and manufacturing. Assignments may include but are not limited to: set up and running of data acquisition equipment for tests, carrying out experiments, and reporting/documenting results of tests and measures. You will support our Patient Care Solutions repair line, perform transactions in Siebel, maintain customer communication, and expedite customer requests.

Job Description Summary

As a Manufacturing Support Technician, you will support our Patent Care Solutions repair team by performing diverse and complex assignments in support of GE HealthCare product development and manufacturing. Assignments may include but are not limited to: set up and running of data acquisition equipment for tests, carrying out experiments, and reporting/documenting results of tests and measures. You will support our Patient Care Solutions repair line, perform transactions in Siebel, maintain customer communication, and expedite customer requests.

Our Oak Creek Repair Operations Center (ROC) empowers healthcare providers to deliver uninterrupted, high quality patient care by quickly restoring and extending the life of critical medical technologies. Through innovative reuse, repair, refurbishment, and recycling—supported by a collaborative and fast paced environment, we deliver sustainable solutions that create lasting value for our customers, employees, and the environment.

Job Description

Essential Responsibilities

• Test production assemblies and sub-assemblies for correct operation and compliance to performance specifications.
• Interface with other departments in the execution of duties to ensure the orderly flow of material and information.
• Construct and assist in evaluating engineering models.
• Perform basic troubleshooting encompassing multiple variables and unknowns to achieve root cause analysis and problem resolution. Conduct experiments and diagnostic tests, as required to draw conclusions.
• Perform software and hardware evaluation and implement plans using knowledge of product, system operation, intermodular interactions, engineering tolls, and interactive software tools as required.
• Utilize basic technical communications throughout the new product cycle to improve internal models and/or externally sourced components in terms of system performance, reliability, functionality, and serviceability.
• Provide evaluation, constructive feedback and leadership in the development of internal and external engineering, manufacturing, or service documentation.
• Provide technical assistance by telephone or in person to customers, field service personnel, or suppliers.

Required Qualifications

• Associate degree, or a High School diploma and 2 years technical experience.
• Proficiency to logically troubleshoot at subsystem and system level, using identifiable problem-solving techniques.
• Ability to draw accurate conclusions from test data, malfunctions, or deviations, and assist with corrections to the existing design or process.
• Proficiency to understand and interpret basic written technical information.

Desired Characteristics

• Bachelor’s degree in Manufacturing, Engineering or Technology related fields.
• Experience working with Siebel and Oracle.
• Patient Care Solutions product knowledge.

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No