Manufacturing Quality Engineer for Process Excellence

IDEMIA; Chantilly (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

IDEMIA Secure Transactions, a division of IDEMIA Group, seeks a Manufacturing Quality Engineer in Chantilly, VA. The role supports the Quality Management System across product development, manufacturing and support, driving CAPA, process controls, and continuous improvement with cross-functional teams.

You will implement quality metrics, lead audits, and collaborate with Engineering and Supply Chain to ensure compliant, high-quality deliverables and customer satisfaction.

Qualifications

• Customer-focused team player with ability to lead and motivate others toward continuous improvement.
• Excellent communication and interpersonal skills across diverse audiences.
• Demonstrated effective leadership and team facilitation skills.

Responsibilities

• Manage Quality Alert process for internal and external customer complaints, quality issues, and escalated incidents; engage cross functional team, facilitate resolution and establish containment, corrective, and preventative actions using 8D, 5-Why, and RCA process to prevent issue re-occurrence and overall process improvement.
• Work with stakeholders and action owners to drive prompt action closure, review closure plans to ensure sustainability, and proactively alert leadership to risks and critical customer issues.
• Lead or assist in the development and consistency of process quality controls, procedures, and documents including: VSM’s, FMEAs, Control Plans, Quality Inspection Standards, Work Instructions, Visual Standards, Defect Detection tools, etc.; work closely with Engineering, Business Units, and Design staff to determine best production practices.
• Implement, report, and maintain appropriate quality metrics (KPI’s) to analyze quality performance and results across all Business Units, Engineering, and support functions for use in business decisions.
• Establish quality assurance activities that monitor and verify that IDEMIA processes used to manage and create product and service deliverables are followed. Involved in development plan across product's life cycle from conception until production to ensure effective compliance with gate process.
• Guide and provide feedback to project management and engineering teams for design and development conformance for product or project deliveries and ensure smooth and consistent delivery of quality products and contracts, as well as internal systems.
• Conducts process audits, inspections, and quality reviews to ensure effective performance and compliance with standards; establish & maintain ISO9001|CMMI certification.
• Lead or assist improvement projects, develops continuous improvement methods, identify opportunities and recommends changes to improve product & service quality and efficiency.
• Ensure supplier quality by performing on site source inspection and support initiatives to enhance supplier performance.

Skills

Customer focus

Communication

Leadership

Prioritization

Independent work

Education

Bachelor's degree in Engineering

Tools

Microsoft Excel

PowerPoint

Visio

SharePoint

Minitab

SAS

JMP

Job description

IDEMIA Secure Transactions, a division of IDEMIA Group, seeks a Manufacturing Quality Engineer in Chantilly, VA. The role supports the Quality Management System across product development, manufacturing and support, driving CAPA, process controls, and continuous improvement with cross-functional teams.

You will implement quality metrics, lead audits, and collaborate with Engineering and Supply Chain to ensure compliant, high-quality deliverables and customer satisfaction.