Manufacturing Project Manager

Xylem; Charlotte (NC); On-site; USD 110,000 - 118,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with company contribution

Paid time off

Paid parental leave

Tuition reimbursement

Volunteer Program

Job summary

Xylem is seeking a Project Manager for Custom Pump ETO and product sustainment to drive lifecycle performance and business outcomes. You will lead engineered-to-order projects while partnering with engineering, operations, and sales to balance market needs with feasibility and cost.

The role requires 5+ years in product/program management, strong customer-facing communication, and experience with SAP or MS Project. Competitive benefits accompany the compensation package in the United States.

Qualifications

• Bachelor’s degree in mechanical engineering, industrial engineering or related field.
• 5+ years in product/program management or hybrid role.
• Experience with engineered-to-order or custom product portfolios.
• Experience with pumps, rotating equipment, or heavy industrial equipment preferred.
• Strong customer-facing communication and cross-functional leadership.

Responsibilities

• Own the product portfolio and lifecycle strategy for custom pumps and engineered solutions.
• Define value propositions and use-case definitions based on customer needs and market trends.
• Translate insights into prioritized product requirements, roadmaps, and investments.
• Lead lifecycle management initiatives including cost reduction and margin expansion.
• Coordinate with engineering, operations, supply chain, quality, and service teams.
• Ensure on-time project execution from scope through delivery and customer satisfaction.

Skills

Product management

Project management

Cross-functional collaboration

Customer facing communication

PMP certification

Education

Bachelor's degree in mechanical engineering

Tools

SAP

MS Project

Job description

Xylem is looking for a Project Manager with a manufacturing background, and customer facing experience.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Product & Project Manager for Custom Pump ETO business and product sustainment is responsible for driving product lifecycle performance and business outcomes for custom pump offerings while also leading disciplined project execution from concept through customer delivery. This role emphasizes product portfolio management, change management, and customer value creation, while maintaining project management attention for engineered‑to‑order (ETO) and product evolution initiatives

This position acts as a single‑point integrator across product sales, engineering, and operations, serving as the voice of the customer and business. The role balances market needs, technical feasibility, operational readiness, cost, quality, and delivery commitments to ensure custom pump solutions meet customer expectations and Xylem performance standards throughout the full product life cycle

Core Responsibilities

• Project Management Own the product portfolio and lifecycle strategy for custom pump and engineered solutions in alignment with Xylem growth, margin, and sustaining objectives
• Define product value propositions and clear use‑case definitions based on customer needs, market trends, and competitive landscape
• Translate customer, market, and field insights into prioritized product requirements, roadmaps, and investment decisions
• Lead product lifecycle management initiatives, including: Design‑to‑cost, margin expansion, and complexity reduction
• Reliability, quality, and manufacturability
• Risk mitigation and lifecycle planning
• Partner with commercial, marketing, and sales teams to support pricing strategies, product positioning
• Maintain accountability for product business performance, including profitability, cost targets, quality metrics, and customer satisfaction

Product Evolution & Sustainment Programs

• Lead product enhancement, cost‑out, and sustainment for ETO products
• Work closely with engineering, operations, quality, and supply chain to identify, prioritize, and execute design changes that improve performance, reliability, lead time, and total cost
• Ensure products comply with applicable industry standards and internal Xylem design and quality guidelines
• Drive data‑based decisions using warranty trends, field performance, service feedback, and customer input to improve long‑term product health

Project Management Execution

• Lead execution of engineered‑to‑order custom pump projects and approved product evolution initiatives from scope definition through delivery
• Develop and maintain project plans, schedules, and risk mitigation to ensure project execution
• Coordinate cross‑functional teams (engineering, manufacturing, supply chain, quality, service) to meet technical, cost, and delivery commitments
• Proactively identify, elevate, and mitigate technical, schedule, cost, and supply chain r
• Promote continuous improvement in project execution, cross‑functional handoffs, and overall customer experience

Key Performance Indicators

• On‑time execution of custom pump projects and committed product roadmap milestones
• Reduction in rework, late‑stage changes, and avoidable quality
• Successful delivery of cost‑out, complexity reduction, and product sustaining initiatives
• Customer satisfaction driven by predictable execution, responsiveness, and quality

Qualifications

• Bachelor’s degree in mechanical engineering, Industrial Engineering, or a related engineering discipline required
• 5+ years of experience in product management, program/project management, or a hybrid product‑program management role
• Experience with engineered‑to‑order (ETO), configurable, or custom product portfolio
• Demonstrated experience managing product lifecycle, sustainment, cost reduction, or portfolio optimization
• Experience with pumps, rotating equipment, or heavy industrial equipment preferred
• Strong customer‑facing communication skills with the ability to lead cross‑functional teams through influence
• Proficiency in project, and lifecycle management systems (e.g., SAP, MS Project)
• PMP certification preferred; product management or Lean/Six Sigma training is

Compensation

The salary range for this position is $110,000 to $118,000 plus bonus. Starting pay is dependent on multiple factors, including skills, experience, and work location, and is not typically at the top of the range. Xylem offers a competitive compensation and benefits package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and affirmoitve Action workplace,