Manufacturing Process Technician

Amgen SA; Juncos (PR); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Retirement plan

Bonus program

Stock-based incentives

Time-off plans

Flexible work model

Job summary

Amgen is seeking a Manufacturing Process Technician in Puerto Rico to support safe and efficient production, inspections, and packaging under cGMP standards. You will operate equipment, perform inspections, document results, and maintain data accuracy in SAP/EBR.

The role requires an Associate's degree or an equivalent combination of high school/GED plus manufacturing experience, with emphasis on quality, teamwork, and adaptability to shifts.

Qualifications

• Associate's degree required
• Ability to work in a regulated GMP environment
• Proficiency with SAP and EBR systems
• Fluent in English and Spanish (written and verbal)
• Attention to detail and strong organizational skills

Responsibilities

• Operate, set up, troubleshoot manufacturing and inspection equipment with safety and quality focus
• Perform 100% manual inspections and tests; document results using electronic systems or paper
• Identify and resolve basic equipment issues; escalate deviations as needed
• Support automated and manual inspection and bulk packaging per SOPs/GMP
• Maintain records in SAP and EBR; ensure timely data entry
• Follow cGMPs and SOPs; maintain a clean workspace
• Participate in deviation investigations and assist with data collection
• Communicate effectively during shift handoffs and daily operations
• Elevate unexpected events or safety risks promptly

Skills

Attention to detail

Organizational skills

Independent worker

Team player

Troubleshooting

Problem solving

Flexible shifts

Bilingual English/Spanish

Education

Associate's degree

High school/GED + 1 year manufacturing/military experience

Tools

SAP

Electronic Batch Records (EBR)

Job description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Manufacturing Process Technician

What you will do

Let’s do this. Let’s change the world. In this vital role you will support safe and efficient manufacturing/ inspection processes (automated and manual), ensuring high-quality production through collaboration, precision, and adherence to Safety Standards and Good Manufacturing Practices.

Specific responsibilities include but are not limited to:

• Operate, set up, challenge and troubleshoot manufacturing and inspection equipment, ensuring safety, quality, compliance and efficiency.

• Perform routine 100% manual inspections and tests to verify compliance with specifications; document results accurately using electronic systems (i.e. Electronic Batch Record) and/or paper-based documents.

• Identify and resolve basic equipment performance issues; elevate deviations as needed.

• Support automated and 100% manual inspection and bulk packaging processes in accordance with SOPs and GMP standards.

• Maintain accurate records through systems such as SAP and EBR; ensure timely and consistent data entry.

• Follow cGMPs, SOPs, and safety protocols during all manufacturing activities.

• Maintain a clean, organized workspace to support efficient operations and product integrity.

• Participate in deviation investigations and assist with data collection and basic troubleshooting.

• Communicate effectively with team members during shift handoffs, huddles, and daily operations.

• Seek guidance from peers and leadership to build technical knowledge and adapt to changing priorities.

• Immediately elevate all unexpected events, atypical conditions, safety risks, or non-routine situations.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Manufacturing Process Technician professional we seek is an individual contributor with these qualifications.

Basic Qualifications:

Associate's degree

Or

High school/GED + 1 year of Manufacturing work or military experience

Preferred Qualifications:

• Technical degree.

• Experience in GMP manufacturing or another regulated environment.

• Familiarity with automated and manual inspection (100% visual inspection) processes and bulk packaging of Inspected Drug Product (IDP) activities.

• Proficiency in computer systems and electronic batch records.

• Strong attention to detail, organizational skills, and ability to work independently.

• Team player with problem-solving skills, capable of troubleshooting issues and implementing corrective actions collaboratively.

• Quality-driven, diligent, and proactive with a positive attitude.

• Flexible to work non-standard shifts, including weekends and holidays, as needed.

• Proficiency Basic in both Spanish and English (written and verbal).

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental & vision coverage, and life & disability insurance

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Sponsorship for this role is not guaranteed.

Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.